Managing Budgets ty
Ministry Of Electricity And Water - Kuwait
Total years of experience :11 years, 8 Months
+ Supported the Activities Services Coordinator in managing budgets. purchasing supplies, and tracking expenses related to events + Organized logistics for various projects including scheduling meetings. coordinating travel arrangements, managing budgets + Coordinated logistical aspects of research projects, including scheduling appointments, organizing meetings and managing budgets + Increased accuracy in financial reporting by diligently reconciling expenses and managing budgets
« Responded proactively and positively to rapid change. + Streamlined intemal processes to optimize efficiency in handling customer requests and complaints. + Created training guides and in-person and online training courses to improve customer user experience in \[Software\] environment + Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
+ Responded to customer requests for products, services. and company information. + Promoted company brand and unique offerings through personalized customer service + Streamlined communication between customers and internal departments for timely issue resolution + Analyzed customer service frends to discover areas of opportunity and provide feedback to management
+ Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions. + Developed highly empathetic client relationships and eamed reputation for exceeding service standard goals + Sought out extra training opportunities to enhance customer relationship management abilities. + Verified accurate responses to questions and inquiries by maintaining advanced product knowledge