contact center agent
Deem Finance
Total years of experience :5 years, 6 Months
Greet and welcome guest as soon they arrive, ability to handle cash and credit transactions, sending daily reports after each shift, opera PMS outlook,
Answering all the incoming calls
. Handling guest complain and followup with the right solutions
. Direct the calls to the correct department
. Reply to the emails
. Listen carefully to the callers and reply with a clear voice
Diploma in Office Management
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