محمد أحمد محي الدين, IT Incharge

محمد أحمد محي الدين

IT Incharge

البلد
المملكة العربية السعودية - الدمام
التعليم
ماجستير,
الخبرات
15 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 1 أشهر

IT Incharge
  • أشغل هذه الوظيفة منذ مارس 2021

Implementing Microsoft Products, Installations & supporting and managing all the software
and hardware.
 Responsible for training and support for users with multi-protocol supporting Windows XP
Professional, windows vista, Windows 7, windows 10 systems.
 Installing and managing Active Directory & Mail services.
 Responsible for daily assigning tasks to PC specialist for troubleshooting of employee
computers Orchestrated system backups and recovery on a daily.
 Installed & configured Symantec Antivirus Enterprise edition and Symantec SMTP contents
filtering on the network to scan all desktops for viruses prevent Viruses from infecting
computers via email as well as provide live updates & definition files.
 Performing all aspects of daily Notes administration such as creating and deleting users
ID’s, setting up user access databases, and monitoring server performance
 Creating mailboxes, security option, configuring Internet mails, relaying security, mailbox
restriction
 Messaging Systems Integration supported installation of connectivity, directory and email
management products.
 Provide day-today support for end users.
 Company-wide computer upgrades, monitored computer performance, and coordinated
maintenance of all equipment’s hardware & software.
 Configuring and installing all new Computer hardware and software.
 security patches by using group policy within Active Directory (The quickest way for auto-
update on network for workstation Windows XP, Windows 7 and Windows 10)
 Deployed Group policy for corporate and OU based for restricting the CD-ROM, Hard drives,
and removable drives for protecting UN-authorize used of these devices.
 Cisco Routers and Switches configuration IP Routing Switching and Trucking.


Work Experience.
1) Company: - UITC (ALFAHHAD GROUP)

في Advance Electronics Co
  • أكتوبر 2017 إلى أغسطس 2020

Installation and Configuring of Desktop/Workstations/Servers/MS-Outlook, Creating Mail Accounts,
Configuring Active directory Deploying All Application Software and Updates through Group Policy,
Installing and configuring Clients in the domain and Configuring Domain Authentications.
Installation of all types of software, Desktops, Finger Print Sensing Devices & Peripherals, Installing
Office 365 and Configuring Outlook Performing Daily and Monthly backups, Maintenance of
Systems, Switches, RF & Fiber Links, VOIP Phone, File and printer sharing and Uniflow Printing
Services, IP configuration (TCP/IP) and Uniflow Printing Services. To provide Support Network
Management under Symantec Endpoint Protection antivirus & Patch Management through group
policy. To provide IT services to the customer including vendors, for Remote Users Supporting
Remotely through SCCM or AnyDesk and Resetting Local Admin Passwords using LAPS,
Troubleshooting software resources and LAN Setups

Senior IT Support Engineer في FIRST CABS
  • الهند
  • يونيو 2013 إلى نوفمبر 2016

Troubleshooting & Maintenance of Desktops, Laptops, printers, scanners and all other IT Hardware
& Network Equipment’s. Creating and Deleting Mail Accounts, Installation all types of software &
Updates, Performing Daily and Monthly backups, Maintenance of Systems. Internet Sharing, Printer
sharing & Mail Configuration in MS-Outlook 2003, 2007, outlook Express & Office 365.
Troubleshooting all desktop & server operating systems and hardware. Configuring Remote access,
VPN, Wireless Routers, & Cable Modems. Assisted end users.
4 ) Company: - IMT (Information Management Technologies Co)

Senior Desktop Engineer في AL- Suwaidi Holding Company
  • يوليو 2007 إلى مارس 2013

Installation and Configuring of Desktop/Workstations/Servers/MS-Outlook, Creating Mail Accounts,
Configuring Active directory Deploying All Application Software and Updates through Group Policy,
Installing and configuring Clients in the domain and Configuring Domain Authentications.
Installation of all types of software, Desktops, Finger Print Sensing Devices & Peripherals, Citrix
Client Installation, Performing Daily and Monthly backups, Maintenance of Systems, Switches, RF
& Fiber Links, VOIP Phone, File and printer sharing, IP configuration (TCP/IP). To provide Support
Network Management under Symantec Endpoint Protection antivirus & Patch Management through
group policy. To provide IT services to the customer including vendors (Handling According to
SLA).Troubleshooting software resources and LAN Setups, Training End Users

الخلفية التعليمية

ماجستير,
  • يناير 2022

ماجستير, PROJECT MANAGEMENT
  • يناير 2022

IN

الثانوية العامة أو ما يعادلها, Computers
  • في Kakatiya University
  • يناير 2022

(

الثانوية العامة أو ما يعادلها, Computers
  • في Board of Intermediate
  • يناير 2022

:

الثانوية العامة أو ما يعادلها, Computers
  • في board of secondary education
  • يناير 2022

courses: Cisco Certified Network Associate. (CCNA) Microsoft Certified Professional (MCP) Microsoft Certified Technology Specialist. (MCTS) Microsoft Certified IT Professional

بكالوريوس, computer applications
  • في board of secondary education
  • يناير 2022

in

الثانوية العامة أو ما يعادلها, computer applications
  • في board of secondary education
  • يناير 2022

in

بكالوريوس, Software Engineering
  • في board of secondary education
  • يناير 2022

in

بكالوريوس, computer applications
  • في board of secondary education
  • يناير 2022

in

الثانوية العامة أو ما يعادلها, computer applications
  • في board of secondary education
  • يناير 2022

in

بكالوريوس, Hardware Technology
  • في board of secondary education
  • يناير 2022

DHT) AutoCAD (2D, 3D) Linux Redhat. FortiGate Firewall.

Specialties & Skills

IT Technical Support
Networks
Help Desk Management
Information Management
Desktop support engineer
ACTIVE DIRECTORY
ANTI VIRUS
CUSTOMER RELATIONS
DESKTOP PC
MICROSOFT MAIL
MICROSOFT OUTLOOK
NETWORK ADMINISTRATION
PERIPHERALS

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الهندية
متمرّس
الأوردو
متمرّس