Mohammed Al abdouli

 Oversee the training of new employees to properly deliver service and understand new systems

 Acting shift leader.

 Managing tickets statistics ratio.

 managing satellite terminals, providing troubleshooting 24/7 for all customers
 Managing networks Cisco switches and routers.

 Oversee the training of new employees to properly deliver service and understand new systems

Restore and maintain the satellite terminals, providing troubleshooting 24/7 for all customers

 Created a technician user guide that reduced the cost of training new employees by over 30 percent. Over 600 employees in Abu Dhabi region have since used the user guide.
 Increased work efficiency by 90 percent by implementing a new website ticketing system.
 Installed and maintained hardware systems and software systems.
 Provided ongoing support for the 999 emergency room operating system 24/7 in Abu Dhabi, Alain, and Western Region.