Retail Head Building Materials
Mohsin Haider Darwish LLC
Total years of experience :17 years, 6 Months
Head the building materials retail operation and offer products and services to customers to enhance the brand image of the organization.
Ensure achievement of the sales budget.
Make marketing efforts to draw customers.
Create excellent promotions to keep below line and above line customers interested in showroom.
Ensure that the showroom display and merchandising is of highest standards.
Plan opening of new showrooms
Maintain good contacts and relationship with the suppliers.
Plan marketing efforts in assigned budget
Responsible for the team members which includes the approval for their leaves, official trips and training
Supervising the implementation of Omantel and Bank Muscat swipe machine recharge voucher project
Coordinating and facilitating delivery of project objectives
Tracking progress and ensuring project deadlines are met
Assessing project issues and identifying solutions to meet productivity, quality and customer goals
Conducting regular status meetings with management
Overlooking the successful selling of our brand to major vendors and distributors in Oman
Allocating tasks and responsibilities to team members and following up with them on regular basis
Generating sales report on daily/weekly and monthly basis
Managing Sales team and ensuring they reach the monthly target
Creating processes and procedures which will help the sales team to complete their tasks effectively and efficiently
Meeting main clients/distributors and ensuring that their demands are fulfilled
Updating management on market situation on regular basis
Managing stock of the salesmen
Managing branch manager's role and responsibilities during his absence.
Managing customer service staff
Creating and maintaining CSRs schedules and roasters
Briefing CSR on upcoming products and services and keep them updated with latest promotions
Provide training to CSRs and present them with necessary documents and materials
Generating daily reports on service level
Nawras Telecommunications, Sultanate of Oman Jun, 2008- Mar, 2009
Sales Executive/ Sales
* Visiting potential customers to prospect for new business and maintaining relationship with existing customers via meetings, calls and emails.
* Gathering market and customer information
* Negotiating variations in price, delivery and specifications with managers.
* Advising on forthcoming product developments and discuss special promotions.
* Reviewing own sales performance aiming to meet or exceed sales targets.
* Recording sales and order information and sending copies to the sales office.
* Liaising with suppliers to check on the progress of existing orders.
* Checking quantities of products on display and in stock.
Events Coordinator/ Events
* Building an understanding of work requirements and priorities of the communication department.
* Considering all activities and coordinate events which will help Nawras in gaining and maintain profile and reputation with wide range of customers.
* Ensuring that all team members are fully briefed and well aware on all the activities and providing them with full support.
* Acting as point of contact for communications department for all the events which come under my responsibility.
* Liaising with communications department regarding production of the promotional materials ensuring that Nawras's corporate identity is adhered to and key messages are used appropriately.
Aramex, Sultanate of Oman Mar, 2007- Oct, 2007
Carrier
* Delivering and receiving packages from and to the clients.
* Collecting cash from the clients.
JGC Corporation, Sultanate of Oman Jun, 2004- Jan, 2005
Security & Safety Assistant
* Assisting safety officers in implementing and maintaining HSE and security management system
* Organizing HSE and security awareness activities
* In charge of work site security and control
* Preparing weekly/monthly reports
* Assisting in conducting safety inspection
* Maintaining HSE records and programs.
World of Natural Stones, Sultanate of Oman Jun, 2003- Mar, 2004
Sales Executive
* Providing customers with product details and features helping in decision making process
* Maintaining sales record.
* Identifying customer needs and providing options accordingly
* Receiving and processing cash, cheque and credit payments
SKILLS
* Microsoft office user
* Excellent communication and interpersonal skills
* Very good in problem solving
* self motivated and confidant
* Team player and good leadership skills
* Excellent customer services and presentation skills
* Very good technical know-how
Gulf College, Sultanate of Oman Oct, 2010- Jul, 2013 * Bachelors in Marketing Management
* High School certificate