Human Resource Manager
MMRT. (Makkah Mass Rail Transit)
Total years of experience :10 years, 3 Months
Accomplishments:
• Articulated Organization's mission, crafted effective human resources plans and proceduresto move the organization forward, set goals, create and implement action plans for the HR department.
• Hand-selected to serve as an internal think-tank and provide high-level strategic business advice on employees relations and recruitment.
• Successful track record as an agent of change, process advocate and strategic planner - creating positive productivity and bottom-line results through Human Capital initiatives and implementation of Oracle systems in HR management.
• Full Spectrum HR Ownership, revamped HR policies and practices; and developed an HR Roadmap to improve workforce management and utilization.
Responsibilities:
• Proffering direction, leadership & oversight required to deliver excellent results and achieve all organizational goals.
• Commanding the exciting transformation, expansion and modernization of the organization through the following strategic projects oracle implementation.
• Delivering expertise in all areas of human resources including payroll, benefits, compensation, staffing, employee relations, revision of job descriptions and transformation of salary and performance evaluation programs.
• Guiding and managing the overall provision of HR services, policies, and programs in accordance with market trends, current/proposed company activities and government rules/regulations.
• Partnering with business heads of other sections and departments to outline precise manpower requirements to effectively meet the organization’s manpower needs.
• Structuring the recruitment and selection process and contributing in manpower planning, staff grading/ salary operations, performance management in addition to career/ succession planning to right size and align the workforce with strategic priorities of the organization.
• Offering integral support for streamlining HR structures, systems and policies including the implementation of applied rewards and benefits program in the organization.
• Managing employee training needs and implementing plan for new employee inductions and orientation and subsequent follow-up on progress of training programs.
• Ensuring compliance with local legal regulations. Identifying organizational capabilities, organization structures & metrics and suggesting strategies to management for review and decision.
Accomplishments:
• Handpicked to establish the HRBP function linked to current business activitiesto deliver future winning business performance, competitive advantage and a winning culture for the Market.
• Authored HR policies, procedures, methods, and guidelines and communicated/ enforced organization values.
Responsibilities:
• Instituted organization strategies after identifying/researching human resources issues and established human resources objectives in line with organizational objectives.
• Contributed in developing processes for manpower planning and HR budget, performance planning, objective setting, process outcome, etc.
• Employed talent management and new recruitment strategy as an instrument of business transformation that advances strategy, develops agile leaders, and conjoins in culture.
• Determinedorganizational structure; designed systems; accumulated resources; resolved problems and implemented change.
• Directed the maintenance of accurate employee records and entitlements; annual & sick leaves, tickets, terminations & resignations, entitlements and exit procedures. Promptly resolved employee related issues, clarifications about salary, employment certificates, benefits & entitlements, employee disputes to comply with labor laws.
Accomplishments:
• HR Champion, known for implementing HR strategies and resolutions to enable growth-oriented companies to be a top-tier performer with strong, effective HR and talent management practices.
Responsibilities:
• Represented a focal point of contact for matters pertaining to promotions, transfers, resignations, attendance and leaves, vacations in alignment with labor laws, legal requirements and Company standards.
• Commanded the recruitment/hiring process, steering end-to-end operations, right from recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff to conduct exit interviews.
• Built a powerful compensation and benefits structure, which motivated the workforce and regenerated a balance between spending and employee appreciation and engagement.
Human Resource Manager in 3 Companies(Jan 2017 - Jan 2019)
-BAB Pharmaceutical industries
-Advanced Pharmaceutical Company
-International Animal Care
Accomplishments:
• Deployed a legally sound and practically operational framework consistent with labor laws, core business strategy and vision across various verticals of HR Management in the 3 mentioned companies.
• Deployed a fully operationalfully integrated HR function from scratch, aligned HR structure, plans, and people with business goals, and build teams into revenue drivers and growth partners.
Responsibilities:
• Formulated HR strategies, systems, policies and budget for various companies with the responsibility for attracting, motivating and retaining a high performing diverse workforce.
• Responsibilities include development of robust reporting structure, well-defined job descriptions, career development, employment practices, performance-based recognition and reward, staffing, , compliance and creating and maintaining a positive employee relations environment.
• Implemented a revitalized Human Resources function for all vertical of HR including a streamlined recruitment cycle by integrating a variety of selection tools/ techniques to recruitment of talent personnel.
• Insured adherence to company policies, HR practices and labor law; handled grievances; assisted with layoffs and recalls; and aligned the HR function with evolving business needs.
Accomplishments:
• Played a vital role in seamless transition of HR activities during the merger of Hungerstation and HelloFood to run under limited liability company "HungerStation LLC Co.
• Supported aggressive business plan through organizational alignment of a multi-functional HR Management Program to the common Organizational Framework of newly established company
Responsibilities:
• Served as a key member of the management team, provided essential leadership and direction to all HR policies and practices to balance needs of employees with strategic business goals of the merged entity.
• Helped the company navigate all legal barriers that impact HR department during merger by leveraging knowledge of Labor laws and all Government regulations; assessing impact and modifying policies to maintain legal compliance.
• Appointed to lead the enablement of human resources spanning manpower planning, recruitment, compensation & benefits, performance management, training and employee relations to right size and align workforce with organization’s vision.
• Devised a structured recruitment function - sourcing resumes, short-listing candidates, scheduling interviews, negotiating contracts up till final on-boarding to ensure hiring best fit within budget and time constraints.
• Designed market aligned compensation and benefit structure that is directly variable to employee skills/ talent, personnel budget and capable to attract and retain a quality and motivated workforce.
• Maintained accurate logs of employee data. quality payroll and social security information including new hire, overtime, transfers, promotion, bonus, annual leaves and exit in the automated databases.
• Established organizational structures, designed leadership strategies for sections and departments, created employee development programs, and transformed the talent acquisition process and provided advocacy for training of new recruits.
• Advised modifications to manpower plan and budget in the light of ever-changing factors such as job market, business trends, employee expectations and industry standards.
• Strengthened relationships between industry and government through increased communication and collaboration and empowered success at every stage of the organizational lifecycle, lead the business engagements by monitoring, follow-up and collection of company and governmental documentation.
• Demonstrated strong working knowledge of applicable laws and successfully acquired or renewed requisite licenses, visa, permits, approvals or certificates from various authorities including exit-visa, re-entry visa, residence permits or any other formalities including employee discipline and violations of company rules.
Accomplishments:
• Bestowed with the “Achievement Award” for displaying high standards of technical excellence and business objectivity.
Responsibilities:
• Streamlined the day-to-day business operations to enhance the Government support services to a new level of operational excellence, efficiency and effectiveness.
• Standardized processes fordocumentation based on guidelines and requirements of various Government and Regulatory authorities to process visas, work permits, passports, labor cards and medical insurance among others.
• Cultivated professional relations with key officials at Government organizations; provided linguistic support by translating documents (Arabic to English)and promptly provided all documents/ information on time to acquire requisite permissions/ licenses in a hassle-free manner.
PREVIOUS PROFESSIONAL EXPERIENCES:
• Feb 2011 - Feb 2014:Patient Relations Officer & VIP/ Official Internal Collection, International Medical Center - KSA
• Jul 2010 - Feb 2011:Officer - Call Center, Etihad Etisalat (Mobily) - KSA
• Mar 2010 - May 2010: Customer Service Officer, Danube Co. Ltd., Jeddah - KSA
• Jan 2007 - Jan 2008: Exhibition Director, Alfa Telecom Ltd., Jeddah - KSA
Master of Business Administration – MBA - Human Resources Management and Services- University of Jeddah - Expected graduation by (Jun – 2020)
Bachelor’s degree in Human Resource Management from King Abdulaziz University Jeddah – Saudi Arabia (Dec – 2016) GPA: 3.67 (Good)
Advanced Human Resource Management Professional Diploma - The Oxford Training College – Aug 2015
Diploma in English Language General from King Abdulaziz University Jeddah – Saudi Arabia (June 2009)