IT Manager - Wholesale Banking Applications
Gulf International Bank
مجموع سنوات الخبرة :14 years, 11 أشهر
- Leading the collection, analysis and design of business requirements in collaboration with business users to
produce technical specifications for systems development
- Driving the design, review and challenge of Technology Architecture with a particular focus on Wholesale
Banking (Global Transactions Banking) and Business Process Management solutions
- Managing the technical delivery and rollout of GIB’s Online Corporate Banking
- Leading the solution and integration architecture of the Online Corporate Channels with the Back-End systems
(System Integration, Core Banking - Flexcube, GTX SWIFT Alliance)
- Managing the UAT of the Corporate Channels by leading vendor’s resources and internal IT teams to understand
business teams issues and streamline system fixes/enhancements
- Streamlining and leading the Production Support activities of the Online Corporate Channels (L2/L3)
- Leading the documentation of the system architecture and technical aspects of the Online Corporate Channels
to obtain SAMA’s (Central Bank of Saudi) approval to launch GIB’s Corporate eBanking
- Managing the initiatives of implementing other systems such as the wholesale CRM & BPM solutions
- Implementing new and modifying existing Front Office Treasury Products in MUREX FO.
- Leading the implementation and migration of MLC (Murex Limit Controller) from Fermat.
- Handling production support of Murex FO in coordination with other steams leaders (MUREX BO and Integration)
• Managing the technical delivery and rollout of GIB’s Online Corporate Banking
• Leading the solution and integration architecture of the Online Corporate Channels with the Back-End systems (System Integration, Core Banking - Flexcube, GTX SWIFT Alliance)
• Managing the UAT of Corporate Channels by leading vendor and internal IT teams to understand business teams issues and streamline system fixes/enhancements
• Streamlining the Production Support activities of the Online Corporate Channels (L2/L3)
• Leading the documentation of the system architecture and technical aspects of the Online Corporate Channels to obtain SAMA’s (Central Bank of Saudi) approval to launch GIB’s Corporate eBanking
• Managing rapid implementation of CRM customizations and enhancements through Accelerated Service Delivery (Agile & Scrum Process Models)
• Developing IT Strategic & Tactical Plans for the RDC/CRM Division that are aligned with the bank’s overall strategy and tactics
• Rolling out the Retail Direct Channels and CRM systems to the Production Environment in preparation of going live with the systems
• Managing the operations and support of the CRM system and other corporate applications
• Developing new enhancements and customizations for MS Dynamics CRM 2011 as per the business requirements
• Setting up completely new UAT & SIT Environments for the Retail Direct Channels and CRM Systems
• Handling the operations and customization activities of Solidarity’s General (Premia 10) and Life (PentaTakaful - ADAM) Core Insurance Systems including technical support, performance monitoring, and the assessment of existing system modules to recommend new changes or produce specifications for new systems
• Administrating and managing a variety of database management systems including Oracle DBMS, Microsoft SQL Server and MySQL
• Administrating and managing a number of HP-Unix systems, ensuring high performance, availability, integrity and stability of system services
• Administrating and managing Solidarity’s MS SharePoint 2007 Intranet, as well as implementing customizations as required by the business
• Managing and coordinating upgrade projects for the Information Technology Infrastructure
• Installing new or rebuilding existing servers and configuring hardware, peripherals, services and settings in accordance with standards and project/operational requirements
• Coordinating upgrade projects for the Information Technology Infrastructure
• Developing and maintaining installation and configuration procedures
• Developing innovative approaches to automate system administration tasks
• Performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes
• Reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Projects & Achievements:
• Initiating and managing the implementation of Solidarity’s Business Intelligence System
• Initiating and coordinating the implementation of the Solidarity’s Online Insurance Portal
• E-mail system migration from MS Exchange 2003 to MS Exchange 2010
• Implementation of Unified Messaging & Integration with Mitel VoIP Telephone System
• Upgrading ISA 2006 to TMG 2010
• Implementation & Technical Support
• Developing Financial and Banking reports using Sybase Power Builder Platform
• Providing technical support for iMal - Islamic Core Banking System-
• Developing SQL queries and stored procedures for both Oracle & Sybase databases
• Deploying SWIFT for iMal Modules: IIS, Islamic Treasury, Foreign EX, Assets & Direct Invest
• Performing technical testing for SWIFT functionalities in iMal
• Worked as part of the Technology Infrastructure division
• Trained practically on platforms infrastructure, servers, Active Directory, MS Exchange Server, DNS, and virtualization using VMware
• Conducted a proposal of the development of enterprise collaboration solution
• Developed web-based Process Workflow Application
• Creating a personnel database
• Handling and processing forms
• Data Entry, organizing and archiving files
• Working on road simulation software
• Processing functions on map software
Master in Business Administration
Sep 2005 – Jun 2009 University of Bahrain Bahrain • B.Sc. in Computer Science • GPA: 3.38 (out of 4.00)