محمد الرشيد, Customer Service Manager

محمد الرشيد

Customer Service Manager

sami

البلد
المملكة العربية السعودية
التعليم
دبلوم عالي, Administration And Business Administration
الخبرات
1 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :1 years, 5 أشهر

Customer Service Manager في sami
  • المملكة العربية السعودية - الرياض
  • يونيو 2021 إلى أكتوبر 2022

I managed the arrival and journey of VIP guests for the inaugural Metal Future Forum in Riyadh. This role led me to various operational event management experiences with multiple clients, including host management for the Future Aviation Forum and staffing for THA. I served as an assistant manager at Ghina Group, overseeing contracts, and as a Crowd Control Manager for Gamers8 for four months. At Power Villa, I took on diverse roles from HR to team building, supervised crowds, and was the readiness and operations manager of the hall for five months at Cityscape. Additionally, I was part of the security and crowd management customer experience protocol team at the World Defense Show (GAMI).

الخلفية التعليمية

دبلوم عالي, Administration And Business Administration
  • في Laureate College
  • يناير 2019

Management Technology Higher Diploma, the course is tailored to equip trainees with necessary data language and technology in modern management settings including soft skills and hospitality.

Specialties & Skills

Customer Care
Management
Customer Service
protocol hospitality
customer experience
operation management

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

higher diploma (الشهادة)

الهوايات

  • Swimming
    A two-time consecutive Nationwide Junior Swimming champion, a Taekwondo-trained athlete, and a football striker.