Mohammed Alrasheed, Customer Service Manager

Mohammed Alrasheed

Customer Service Manager

sami

Lieu
Arabie Saoudite
Éducation
Diplôme supérieur, Administration And Business Administration
Expérience
1 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :1 years, 5 Mois

Customer Service Manager à sami
  • Arabie Saoudite - Riyad
  • juin 2021 à octobre 2022

I managed the arrival and journey of VIP guests for the inaugural Metal Future Forum in Riyadh. This role led me to various operational event management experiences with multiple clients, including host management for the Future Aviation Forum and staffing for THA. I served as an assistant manager at Ghina Group, overseeing contracts, and as a Crowd Control Manager for Gamers8 for four months. At Power Villa, I took on diverse roles from HR to team building, supervised crowds, and was the readiness and operations manager of the hall for five months at Cityscape. Additionally, I was part of the security and crowd management customer experience protocol team at the World Defense Show (GAMI).

Éducation

Diplôme supérieur, Administration And Business Administration
  • à Laureate College
  • janvier 2019

Management Technology Higher Diploma, the course is tailored to equip trainees with necessary data language and technology in modern management settings including soft skills and hospitality.

Specialties & Skills

Customer Care
Management
Customer Service
protocol hospitality
customer experience
operation management

Langues

Anglais
Expert

Formation et Diplômes

higher diploma (Certificat)

Loisirs

  • Swimming
    A two-time consecutive Nationwide Junior Swimming champion, a Taekwondo-trained athlete, and a football striker.