Mohammed Alrasheed, Customer Service Manager

Mohammed Alrasheed

Customer Service Manager

sami

Location
Saudi Arabia
Education
Higher diploma, Administration And Business Administration
Experience
1 years, 5 Months

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Work Experience

Total years of experience :1 years, 5 Months

Customer Service Manager at sami
  • Saudi Arabia - Riyadh
  • June 2021 to October 2022

I managed the arrival and journey of VIP guests for the inaugural Metal Future Forum in Riyadh. This role led me to various operational event management experiences with multiple clients, including host management for the Future Aviation Forum and staffing for THA. I served as an assistant manager at Ghina Group, overseeing contracts, and as a Crowd Control Manager for Gamers8 for four months. At Power Villa, I took on diverse roles from HR to team building, supervised crowds, and was the readiness and operations manager of the hall for five months at Cityscape. Additionally, I was part of the security and crowd management customer experience protocol team at the World Defense Show (GAMI).

Education

Higher diploma, Administration And Business Administration
  • at Laureate College
  • January 2019

Management Technology Higher Diploma, the course is tailored to equip trainees with necessary data language and technology in modern management settings including soft skills and hospitality.

Specialties & Skills

Customer Care
Management
Customer Service
protocol hospitality
customer experience
operation management

Languages

English
Expert

Training and Certifications

higher diploma (Certificate)

Hobbies

  • Swimming
    A two-time consecutive Nationwide Junior Swimming champion, a Taekwondo-trained athlete, and a football striker.