Head of IT
DCE Co.
مجموع سنوات الخبرة :23 years, 5 أشهر
Led and managed IT projects, operations, and oversaw IT budget.
• Key Achievements:
• Developed a compliant IT strategy for a fintech sister company, aligning with SAMA Cybersecurity Maturity Level required.
Managed IT applications projects and support, from software deployment to integration, and evaluated and implemented IT technologies. Manage ERP, email exchange and databases.
I tackle complex technological challenges, leveraging cutting-edge solutions to maximize value for stakeholders (PM) and ensure seamless day-to-day operations (ITIL).
Maintained the servers, users, and email system of the organization and performed server software and hardware upgrades, patches, and backup. Manage ERP, email exchange and databases.
Managed IT infrastructure and maintenance, ensuring availability, security, and performance of IT assets, and prepared and presented management reports. Manage ERP, email exchange and databases.
and hardware upgrades and troubleshooting, Manage ERP, email exchange and databases.
Maintained, troubleshooted, and updated network devices, servers, mainframe, PCs, printers, internet.
• Key Achievements:
• Led the new ERP and data center hardware upgrade projects, successfully achieving early go-live.
• Led digital systems project for our state-of-the-art facility, migrating users & data to new Tier III data center with many Cisco technologies. Ensured zero business interruption for many upgrades.
• Extensive experience building, upgrading, and migrating complex IT systems to ensuring adherence so many industry standards and compliance regulations. Collaborated with diverse teams and external vendors to successfully address these challenges.
• Configure and maintain stat-of-the-art out-of-the-shelf intranet web app to enhance staff socializing, learning, and customized process creation and automation that have triggers, email alerts and SLAs.
• Switched to flow-me printing, reduced costs by 40-50%, and improved printing control.
• Implemented fast scanning system, reduced archiving and retrieval time.
I am a certified honors-master of science graduate from King Abdulaziz University, cohort47 -Thesis title "Reliable Software Services in Multi-Cloud Systems"
have learned self-learning skills from the Arab Open University, which is a regional university in partnership with the Open University in the UK,