SENIOR TECHNICAL SUPPORT
SOLUTIONS – COCHIN INDIA
Total years of experience :10 years, 6 Months
for Manage IT Infrastructure and Provide IT support & Services (350 Pc + 110 Laptops) to ICICI bank at Cochin, as well as Provide Remote Desktop/Laptop IT support and ICICI Intranet applications support for employees of all 18 ICICI branches.
•On call basis onsite maintenance of Access control, Burglar Alarm and CCTV Maintenance.
•Managing & Team lead for 6 on call Partner Engineers Remotely for 18 Branches of ICICI Bank Cochin areas.
of Windows 2003 Active Directory Domain, Servers & 50 plus Workstations. LAN, WAN Administration. Application Support and Training to staff.
•Control server room access, maintain 5kv Backup DG, 5kv APC UPS.
A+,
A+,