Network Engineer
Kerala Communicators Cable Ltd.
Total years of experience :1 years, 9 Months
Liaison with clients, understanding their needs & providing technical support to clients by remotely accessing their networks & troubleshooting the issues raised.
Trouble shooting Switch related issues.
Managing and troubleshooting all escalated calls from Field engineers.
Configuring and Maintaining Cisco SG300 and SG500.
Configuring and Maintaining Cisco Router.
Configuring and Maintaining Catalyst Switches like 3750.
Administrating LAN and WAN connectivity of Clients.
Installation, Integration and maintenance of LAN and WAN setup.
Configuring and troubleshooting VLANs.
Configured layer 2 and layer 3 switches.
Configured and maintain networked equipments (Switches, ADSL Modems).
Configured LAN Switching: Cisco Catalyst Core and Edge Switches.
Remotely accessing and troubleshooting fault finding when issues occur upon initial installation.
Enhancing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades on timely basis.
Execute system administrator services including user account control, server software updates, systems backups, systems maintenance and performance assessments.
Collaborating with network architects on network optimization.
Supervises the day-to-day operations of a network support center or help desk.
Liaison with customers via email and phone for initial requirement capture.
Network connectivity troubleshooting through ping, tracert, telnet etc
Supervises assigned staff in support of an organization's networked and stand-alone computer users and systems.
Maintains current knowledge of relevant technology as assigned.
Responsible for communication protocols, configuration, integration and security of entire system. Project.
Directs field technicians in recognizing, identifying, isolating, and resolving problems with information systems products and services.
Projects accomplished:
Wireless notice board using GSM.
Vehicle Brake Failure Detection System.
Low cost Remote Operated UGV.
Electronically Guided Walking Stick for blind & deaf people.