Help-desk oprator
Transguard Group
Total years of experience :5 years, 11 Months
working for transguard group in du company as security helpdesk operator.
Job Responsibility:
Producing du employee access cards in all UAE.
Solving all access card issues.
Prepare security daily, weekly and monthly reports for all du locations (Data centre, Offices and Warehouses).
Prepare ID card printing and stock reports.
Prepare Arabic translation for incident reports.
Solving all security issues via phone calls and email.
Responding to all phone calls
Manage employee exit and prevent leaving without scan.
-Approach incidents in a calm and professional manner .
-Inspect employees leaving premises and searched bags.
-Patrolled park area and IDF rooms for safety and deter theft.
-Responded to on- site medical incidents and coordinated with emergency personnel
courses: DIPLOMA IN HEALTH, SAFETY AND ENVIRONMENT OMEGA Institute January 2017