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Mohammed Ashraf, Assistant Manager - ITD – Data Analytics & MIS

Mohammed Ashraf

Assistant Manager - ITD – Data Analytics & MIS·Commercial Bank of Kuwait

Kuwait

Bachelor's degree, Business Administration (Management Information Systems)

Work experience

Total years of experience: 14 years, 6 months

Assistant Manager - ITD – Data Analytics & MIS

January 2022 - Present

Commercial Bank of Kuwait

Al Asimah, Kuwait

January 2022 - Present

Responsible for data integerity & consistent automated deilvery of reports / dashborads across the Bank

Company industry:
Banking

Senior System Supervisor

July 2018 - Present

Commercial Bank of Kuwait

Al Kuwait, Kuwait

July 2018 - Present

• Major turn-around project for the existing HRMS in terms of functionality & effectiveness
• Analysis of system processes in contrast to user requirements, recommending solutions
• Work closely with business users to implement, test (UAT) and introduce new system features
• Responsible for on-going enhancement activities including performance monitoring and testing
• Ensure disciplined capturing and quality of data in the system
• Maintain and update system integrations when required
• Ensure data accuracy by performing periodic data cleansing.
• Identify system gaps and recommending solutions
• Transforming business requirements into technical deliverables
• Liaise with all associated vendors on the introduction of system features
• Participate in stakeholder cross-functional meetings to resolve system issues
• Development of reports:
- Developing automated periodic reports
- Customized reports based on user requirements using Fast-report
- Generating database reports using SQL Query (MS SQL Server)

Company industry:
Banking
Job role:
Information Technology

Senior System Supervisor – MIS

January 2018 - January 2022

Commercial Bank of Kuwait

Al Asimah, Kuwait

January 2018 - January 2022

System Development:
• Responsible for on-going enhancement activities including performance monitoring and testing.
• Maintaining the backlog for scheduling & HRMS .
• Maintain and update system integrations when required
• Ensure data accuracy by performing periodic data cleansing
• Identify system gaps and recommending solutions
• Transforming business requirements into technical deliverables
• Liaise with all associated vendors on the introduction of system features
• Participate in stakeholder cross-functional meetings to resolve system issues
• Development of reports:
◦ Developing automated periodic reports
◦ Customized reports based on user requirements using Fast-report
◦ Generating database reports using SQL Query (MS SQL Server)

System Administration:
• Maintaining system configuration and setup
• Provide advice & support to system users on a daily basis
• Identify, categorize and escalate system incidents/errors
• System Documentation.

Company industry:
Banking

Information Analyst/ Developer

September 2012 - June 2018

Kuwait Credit Bank

Al Kuwait, Kuwait

September 2012 - June 2018

Company industry:
Banking
Job role:
Information Technology

Software Developer

January 2012 - January 2018

Kuwait Credit Bank

Al Asimah, Kuwait

January 2012 - January 2018

• Worked closely with users to analyze business requirements.
• Developing new system solutions and deploys it to production environment.
• Automate business processes and ensures data validations and accuracy.
• Testing and validating changes to bank application before deployment and getting user
acceptance.
• Supports and validates any new software implementation processes and ensures correct
integrations with existing system.

Company industry:
Banking

Education

Helwan University

January 2011

January 2011

Bachelor's degree, Business Administration (Management Information Systems)

Egypt

Skills

Software Analysis

Expert

Database

Expert

Data Modeling

Expert

Software Design

Expert

Software Development

Expert

Programming

Expert

System Analysis

Expert

UAT Testing

Expert

Project Management

Expert

System Implementation

Expert

Software Development

Expert

System Management

Expert

Business Analysis

Expert

SQL

Expert

CROSS FUNCTIONAL COLLABORATION

Intermediate

IT Project Management

Expert

AGILE PROJECT MANAGEMENT

Expert

DIGITAL TRANSFORMATION

Intermediate

PRODUCT MANAGEMENT

Intermediate

STAKEHOLDER MANAGEMENT

Intermediate

Software Analysis

Expert

Database

Expert

Data Modeling

Expert

Software Design

Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Project Management Professional (PMP).
PMI
Feb 2025
Oracle Payroll: Configuration.
Oracle EBS Fundamental.
Oracle Report Developer 10g: Build Reports
Oracle Fusion Middleware 11g: Build Applications with Oracle Forms.
Foundation Certificate in IT Service Management.
BCS Foundation Certificate in Artificial Intelligence
Professional Scrum Master (PSM
Lean Six Sigma Green
IT Service Management Foundation
Nov 2016
ITIL® Foundation Certificate in IT Service Management
Mar 2016