Total Years of Experience: 19 Years, 5 Months
October 2016
To Present
GCC Scientific Regulatory Affairs Manager
at PepsiCo
Location :
Saudi Arabia - Riyadh
• Assisting SRA Director in setting and leading the SRA compliance agenda for the business unit.
• Providing SRA expertise to support Research and Development, marketing and nutrition functions for all business unit brand or category of responsibility. • Ensuring that label layouts are in compliance with existing regulations and are updated when new regulations are implemented or when product formulation changes occur • Assisting with all product claims made on labels, in brochures, websites and other consumer communications by coordinating with R&D/Quality/Nutrition for claim substantiation, and ensuring compliance against global guardrails
• Leading and coordinating the registration of products with the appropriate government bodies to ensure launch readiness • Designing and facilitating periodic audit of product portfolio in market to ensure continued compliance and product security • Completing periodic training for Product Developers and Marketing to educate and advance functional processes and policies
• Maintaining a surveillance system to monitor and track developments in standards in market and for those markets that have direct and indirect influence. • Actively participating in Governmental Technical Committees to review and input against development of standards. • Manage crisis at local level and provide functional (regulatory) input
• Address and contribute to the development of company response against consumer complaints.
• Providing SRA expertise to support Research and Development, marketing and nutrition functions for all business unit brand or category of responsibility. • Ensuring that label layouts are in compliance with existing regulations and are updated when new regulations are implemented or when product formulation changes occur • Assisting with all product claims made on labels, in brochures, websites and other consumer communications by coordinating with R&D/Quality/Nutrition for claim substantiation, and ensuring compliance against global guardrails
• Leading and coordinating the registration of products with the appropriate government bodies to ensure launch readiness • Designing and facilitating periodic audit of product portfolio in market to ensure continued compliance and product security • Completing periodic training for Product Developers and Marketing to educate and advance functional processes and policies
• Maintaining a surveillance system to monitor and track developments in standards in market and for those markets that have direct and indirect influence. • Actively participating in Governmental Technical Committees to review and input against development of standards. • Manage crisis at local level and provide functional (regulatory) input
• Address and contribute to the development of company response against consumer complaints.
October 2011
To September 2016
GCC Supplier Quality Assurance & Consumer Service Manager
at PepsiCo "Saudi Snack Food Co Ltd
Location :
Saudi Arabia - Riyadh
SQA:
•Manage global supplier quality assurance program rollout to all current SSFL local (KSA & UAE) suppliers & ensure their continuous compliance to the program.
•Work closely with SSFL R&D, purchasing and Sector SQA teams to ensure all SSFL new suppliers (local & overseas) are complying with and fluffing PI GSQA program process and requirements prior to commercial supply.
•Work with SAP team to Link material procurement to supplier SQA status (only buy form PI approved suppliers).
•Manage plants Quality and Food Safety complaints related to supply base.
•Identify and manage the Risk and Priorities within the supply base.
•Identify and mange the priorities and determine meeting and reporting requirements.
•Develop all suppliers to the required status according to Risk.
•Determine compliance and reporting requirements aligned with purchasing.
•Agree current and future quality priorities, in Quality and Food Safety.
•Support rationalization of supply base.
•Implement and manage compliance scorecards/performance monitoring tools for SSFL suppliers in alignment with purchasing and support the supplier strategic review process.
•Mange on behalf of SSFL, the contaminants compliance program with the local ingredients supply base
CS:
•Product related complaints.
Incidents should be handled at the lowest possible level ideally with a first time response solution. Consumer responses within 24 hours.
•Question and Comments.
•Promotions enquiries.
•Nutritional enquiries.
•Company filter.
•Public face of the company.
•Investigation.
Ensure recurring incidents are identified and corrective actions implemented.
•Information hub.
•Early Warning.
Monitoring consumer comments, feedback and complaints can provide early warning that something may be going wrong and can help protect the company’s reputation.
•Manage global supplier quality assurance program rollout to all current SSFL local (KSA & UAE) suppliers & ensure their continuous compliance to the program.
•Work closely with SSFL R&D, purchasing and Sector SQA teams to ensure all SSFL new suppliers (local & overseas) are complying with and fluffing PI GSQA program process and requirements prior to commercial supply.
•Work with SAP team to Link material procurement to supplier SQA status (only buy form PI approved suppliers).
•Manage plants Quality and Food Safety complaints related to supply base.
•Identify and manage the Risk and Priorities within the supply base.
•Identify and mange the priorities and determine meeting and reporting requirements.
•Develop all suppliers to the required status according to Risk.
•Determine compliance and reporting requirements aligned with purchasing.
•Agree current and future quality priorities, in Quality and Food Safety.
•Support rationalization of supply base.
•Implement and manage compliance scorecards/performance monitoring tools for SSFL suppliers in alignment with purchasing and support the supplier strategic review process.
•Mange on behalf of SSFL, the contaminants compliance program with the local ingredients supply base
CS:
•Product related complaints.
Incidents should be handled at the lowest possible level ideally with a first time response solution. Consumer responses within 24 hours.
•Question and Comments.
•Promotions enquiries.
•Nutritional enquiries.
•Company filter.
•Public face of the company.
•Investigation.
Ensure recurring incidents are identified and corrective actions implemented.
•Information hub.
•Early Warning.
Monitoring consumer comments, feedback and complaints can provide early warning that something may be going wrong and can help protect the company’s reputation.
February 2010
To September 2011
Production Supervisor for Infant Cereal.
at Nestle
Location :
Saudi Arabia - Jeddah
Follow-up of production from raw materials stage to the final product.
Planning staff in the department.
Give staff the necessary training section for the safety of food and proper manufacturing procedures.
Follow-up analysis of the critical risks during food processing.
Updated data on manufacturing, such as KPIs.
Participate in the review meeting the daily operation of the plant.
Ensure that all the SAP Data is entered in the system correctly and properly. Hard copies, SAM and SAP data is matching.
Variance are calculated properly and reported to all concerns. Left over stock inventory is very important to keep PSA and System same values.
Adhere strictly to QMS and NGMP.
Analyze and solve problems during the manufacturing process and the development of corrective action to avoid it again.
Planning staff in the department.
Give staff the necessary training section for the safety of food and proper manufacturing procedures.
Follow-up analysis of the critical risks during food processing.
Updated data on manufacturing, such as KPIs.
Participate in the review meeting the daily operation of the plant.
Ensure that all the SAP Data is entered in the system correctly and properly. Hard copies, SAM and SAP data is matching.
Variance are calculated properly and reported to all concerns. Left over stock inventory is very important to keep PSA and System same values.
Adhere strictly to QMS and NGMP.
Analyze and solve problems during the manufacturing process and the development of corrective action to avoid it again.
September 2007
To March 2010
Chemist & Quality Specialist.
at Nestle
Location :
Saudi Arabia - Jeddah
Deal with all the Microbial, physical and chemical analysis of raw materials and packaging materials & Finish Good.
Work on the internal control plan of all the tests and devices toTo ensure it compliance with standards.
Coordination with regulatory authorities such as SASO ( SASO Coordinator).
Make Daily Report for QA.
Supervision of laboratory technicians.
As a member of HACCP, assist in HACCP studies and updating of documentations.To analyze the analytical results and show them on graphs.
As a member of QA team, assist in NFSMS internal audits, updating of documentations and monthly checks of PRPs, OPRPs and CCPs .
Work on the internal control plan of all the tests and devices toTo ensure it compliance with standards.
Coordination with regulatory authorities such as SASO ( SASO Coordinator).
Make Daily Report for QA.
Supervision of laboratory technicians.
As a member of HACCP, assist in HACCP studies and updating of documentations.To analyze the analytical results and show them on graphs.
As a member of QA team, assist in NFSMS internal audits, updating of documentations and monthly checks of PRPs, OPRPs and CCPs .
November 2004
To September 2007
Senior Lab.Tech
at Almarai
Location :
Saudi Arabia - Riyadh
Control and quality assurance in writing the report of the quality department Monitor daily production from start to finish testing samples chemically and physically and Microbial.
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