MOHAMED MOHAMED TALAT GALAL AYED

supervisor at ABDULLAH FARWIZ TECHNICAL SERVICES

• United Arab Emirates - Dubai
• February 2019 to December 2021

Customer Service Representative at Vodafone - Egypt

• Egypt - Cairo
• July 2017 to December 2018

•Up-selling company mobiles and SIMs & explaining available offers and services for every client.
•Handling customers' inquiries and complaints and contacting the related department in the company
•Providing reports to the company about the daily transactions

Customer Service Trainee (Internship at Telecom Egypt

• Egypt - Cairo
• January 2016 to April 2016

Answering customer questions.

Making sure met customer satisfaction before the end of the call.