Customer Service and Administrativ
Team Power International
Total years of experience :14 years, 6 Months
• Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
• Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
• Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
• Maintains data entry requirements by following data program techniques and procedures.
• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
• Tests customer and account system changes and upgrades by inputting new data; reviewing output.
• Secures information by completing data base backups.
• Maintains operations by following policies and procedures; reporting needed changes.
• Maintains customer confidence and protects operations by keeping information confidential.
• Gather statistical data on competitors.
• Perform Market Research
• Examine prices, methods of marketing, and sales.
• Obtain data to design surveys and assess consumer preferences.
• Conduct surveys.
• Make recommendations to client or employer.
• Provide companies with vital information to help them make decisions on the promotion, distribution, and design of products or services.
• Design surveys in many different formats.
Man sales. The sale of goods within the section was then Terviei to be an administrator of the Section. Gaining experience in how to deal with customers and their needs and sell them in the best picture.
Obtained a secondary school certificate, the successful outcome of the rate of 70%