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Mohammed Bayoumi, General Manager

Mohammed Bayoumi

General Manager·AG Hotel- United Al Saqer Group.

United Arab Emirates

Bachelor's degree, Tourism & Hotel Management

Work experience

Total years of experience: 16 years, 11 months

General Manager

October 2016 - Present

AG Hotel- United Al Saqer Group.

Abu Dhabi, United Arab Emirates

October 2016 - Present

• Accomplished General Manager with a strong background in operations management within the hotels and hospitality sector.
• Skilled in driving hotel performance through strategic initiatives, leading to enhanced operational efficiency and increased profitability.
• Dedicated to elevating guest experiences, achieving significant improvements in customer satisfaction scores and loyalty metrics.
• Proven leader adept at inspiring and guiding cross-functional teams, cultivating a collaborative and high-performance work environment.
• Experienced in implementing innovative solutions that streamline processes and enhance service delivery, ensuring a memorable guest experience.
• Passionate about continuous improvement and leveraging industry trends to maintain a competitive edge in the hospitality market.
Company industry:
Hospitality & Accomodation
Job role:
Management

Hotel Manager

September 2014 - October 2015

Remax Real Estate

Dubai, United Arab Emirates

September 2014 - October 2015

Spearheaded the pre-opening phase of the Deluxe Hotel Apartments, successfully managing a 200-key project to deliver a seamless launch.
• Collaborated with cross-functional teams to develop and implement operational strategies that ensured an efficient transition into daily operations.
• Advocated for industry best practices in hospitality management, resulting in notable improvements in guest satisfaction and overall operational performance.
• Oversaw recruitment and training initiatives, fostering a high-performing team dedicated to excellence in service delivery and operational efficiency.
• Leveraged data-driven insights to optimize operational workflows, contributing to enhanced profitability and guest experiences.
Company industry:
Real Estate
Job role:
Management

cluster Operations Manager

May 2013 - August 2014

Grand Midwest Group of Hotels.

Dubai, United Arab Emirates

I found this job using Bayt.com

May 2013 - August 2014

Spearheaded operations for a luxury hotel and serviced apartments, overseeing a portfolio of 600 keys with a strong emphasis on enhancing guest experience.
• Elevated guest satisfaction scores by implementing targeted service enhancements and robust staff training initiatives.
• Realized a 15% reduction in operational costs through strategic cost-control measures while maintaining exceptional service standards.
• Fostered a high-performance culture by mentoring department leaders and promoting collaboration across teams, driving operational excellence.
• Leveraged data-driven insights to optimize service delivery and enhance overall guest engagement, positioning the property as a market leader in hospitality.
• Championed innovative solutions to streamline operations and improve guest interactions, ensuring a memorable stay for all guests.
Company industry:
Hospitality & Accomodation
Job role:
Management

Cluster Operations Manager

April 2012 - April 2013

Asfar Managements Hotel Apartments Bin Moosa Group

Abu Dhabi, United Arab Emirates

April 2012 - April 2013

• Spearheaded operations for a luxury hotel and four serviced apartments, ensuring exceptional guest experiences across 200 keys.
• Drove strategic initiatives that enhanced operational efficiency and refined service delivery, resulting in increased guest satisfaction.
• Led a diverse team, fostering a culture of excellence, accountability, and high performance within hospitality management.
• Developed and executed comprehensive training programs that significantly improved staff competencies and elevated overall guest satisfaction.
• Leveraged data-driven insights to optimize revenue management and enhance operational performance across multiple properties.
• Cultivated strong relationships with stakeholders, ensuring seamless collaboration and alignment with organizational goals.
Company industry:
Hospitality & Accomodation
Job role:
Management

Senior Supervisor

November 1997 - June 2001

Jumeirah International

Dubai, United Arab Emirates

November 1997 - June 2001

• Spearheaded the successful launch of JBH-ETH BA as a Senior Supervisor, ensuring operational excellence and readiness for peak performance.
• Collaborated with cross-functional teams to optimize processes, establishing industry-leading standards in hospitality management and nurturing a culture of continuous improvement.
• Developed and implemented comprehensive training programs, resulting in a notable increase in service quality and guest satisfaction ratings.
• Fostered strong partnerships with vendors and stakeholders, enhancing operational efficiency and driving business growth.
• Leveraged data-driven insights to refine strategies, positioning the organization for sustained success in the competitive hospitality landscape.
Company industry:
Hospitality & Accomodation
Job role:
Management

Education

Cairo University

July 1997

July 1997

Bachelor's degree, Tourism & Hotel Management

Egypt

GPA (percentage): 73%

GPA (percentage): 73%

hotel managements
View attachment

Skills

Hospitality
Expert
Hospitality
Expert
Government Contracting
Expert
Government Contracting
Expert
Security Management
Expert
Security Management
Expert
Hospitality Management
Expert
Hospitality Management
Expert
Operations Management
Expert
Operations Management
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOTEL AND RESTAURANT MANAGEMENT
Intermediate
HOTEL AND RESTAURANT MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Beginner
English
Beginner

Training and Certifications

Certifications
Oracle
ISO 20000 & ISO 27001
MS Windows
Hotel Management Software (Fidelio & Wish-Express-IDS-I- clod)1997-2015-2020
Contractor Management, Risk Management.
First Aid, CBR & CBA Training
Security Manager (DPS) Professional Training Course

Hobbies

  • Fishing
    loved