محمد بشوري

Ensured Smooth IT Service Delivery and System Performance Monitoring: Maintained seamless IT service delivery and continuous system performance monitoring, improving user satisfaction and operational efficiency.
Developed Strategic Plans to Enhance Client Services, Innovation, and Automation: Formulated and executed strategic plans that incorporated generative AI and automation, enhancing client services, fostering innovation, and increasing client satisfaction and service adoption.
Launched Public Website on DLS 2.0 Standard: Successfully launched a public website adhering to DLS 2.0 standards,
ensuring a user-friendly and accessible online presence.
Achieved Compliance and Certification to ISO Information Security Framework: Ensured the organizations
compliance with the ISO information security framework, achieving certification and enhancing the overall
security posture.
Complied with NIST Standards: Ensured compliance with NIST standards, bolstering the organizations
information security measures.

Managed the IT Departments Annual Budget: Successfully managed the IT departments annual budget, ensuring optimal
allocation of resources and cost-effective use of funds to support IT, AI/ML, and data lake initiatives.
Developed IT Infrastructure Strategy Including Security, Communication Systems, and AI Integration: Formulated and
implemented a comprehensive IT infrastructure strategy that included robust security measures, advanced communication
systems, AI integration, and data lake technology, enhancing the overall resilience and efficiency of IT operations.
Consulted with Senior Stakeholders to Optimize Technology Use: Acted as a key advisor to senior stakeholders, providing
strategic insights and recommendations to optimize the use of technology and align IT initiatives with organizational goals.
Built and Implemented Internal GPT Solution forthe Ministry: Developed and deployed an internal GPT-based AI solution
tailored to the ministrys needs, enhancing data processing, decision-making, and overall operational efficiency.
Supervised IT Operations and Staff: Oversaw daily IT operations and managed a team of IT professionals, fostering a
productive and collaborative work environment that promoted high performance and continuous improvement.

Provided Technical Support and Troubleshooting: Delivered expert technical support and troubleshooting for hardware,
software, and network issues, ensuring minimal downtime and high user satisfaction.
Managed IT Infrastructure: Oversaw the management and maintenance of the organizations IT infrastructure, including
servers, network devices, and security systems, to ensure reliable and secure operations.
Implemented IT Solutions: Developed and implemented IT solutions that improved operational efficiency and supported the
Councils strategic goals.
Conducted Training and Support: Provided training and support to end-users, enhancing their technical skills and enabling
them to utilize IT resources effectively.
Ensured Compliance with IT Policies: Ensured compliance with IT policies and best practices, maintaining the integrity and
security of IT systems.

Managed Infrastructure Systems, Networks, and IT Operations: Successfully oversaw the management and maintenance of
infrastructure systems, networks, and IT operations, ensuring high availability and reliability of IT services.
Prepared Capacity Planning for Current and Future Needs: Developed and executed comprehensive capacity planning
strategies to meet both current and future organizational needs, ensuring scalability and efficient resource utilization.
Conducted Cost-Benefit and ROI Analyses for Proposed Systems: Performed detailed cost-benefit and ROI analyses for
proposed IT systems, leading to informed decision-making and the selection of cost-effective solutions that aligned with
organizational goals.
Negotiated with Vendors and Managed Equipment Procurement: Effectively negotiated with vendors to procure equipment
and services, ensuring optimal pricing and terms. Managed the procurement process to secure high-quality resources and
support.
Ensured Optimal Operation of Servers, Network Hardware, and Security Solutions: Ensured the optimal operation and
performance of servers, network hardware, and security solutions, contributing to a robust and secure IT infrastructure.

Managed IT Projects and Prepared Documentation: Successfully managed multiple IT projects, ensuring timely delivery and
high-quality outcomes. Created comprehensive project documentation to support project goals and facilitate
communication among stakeholders.
Evaluated Technologies and Solutions for Implementation: Conducted thorough evaluations of emerging technologies and
solutions, leading to informed decision-making and successful implementation of innovative IT solutions that met
organizational needs.
Managed Vendor Selections and Project Execution: Oversaw the selection of vendors and managed the execution of
projects, ensuring adherence to timelines, budgets, and quality standards. Fostered strong vendor relationships to achieve
project objectives and optimize resource utilization.