General Manager
Best Western
Total years of experience :37 years, 11 Months
# Planing, Organizing & directing all aspects of the hotel day- to-day.
#Ensure compliance with hotel standards .
#Guest relations ( meeting / greeting customers & dealing with customers requests, complaints and comments .
#Planning work schedules for individual and teams .
#Direct the development and execution of strategic sales and marketing room rates, occupancy forecasts, revenue projection and department expenses as well as controlling expenditure .
#Maximizing profitability to achieve profit targets .
#Maintain statistical and financial record and manage budgets and financial plans
#Responsible for all facts of daily hotel operations .
#Maintaining the relationships with all corporate level .
# Food & Beverage, Housekeeping, Property and assets maintenance, renovation and furnishing, Supplies and contractors and suppliers .
Thanks letter from sh. Hamad bin Mohamed bin Salaman al-Khalifa for successful party of famous Egyptian Singer . I authored Food & Beverage Book ( Arabic & English )