IT Specialist
ETLCO
Total years of experience :3 years, 7 Months
Configured, installed, and maintained offices computers hardware, software, and other devices such as printers, routers, modems, and telephones.
Dealing directly with employees or customers who have technical issues such as forgotten passwords, viruses or email issues. include Tasks of
*Installing and configuring computer systems
*Diagnosing and solving hardware/software faults
*Upgrade and maintain server/ network devices
*Analyzing call logs to spot trends and underlying issue
Using my skills to ensure that I delivers the highest standards of service to customers on behalf of my company. by dealing directly with customers’ inquiries and complaints .