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Mohammed Hadi, Sales and Product Operations Specialist For Dell and Cisco

Mohammed Hadi

Sales and Product Operations Specialist For Dell and Cisco·Metra

Saudi Arabia

Bachelor's degree, Administration

Work experience

Total years of experience: 8 years, 1 months

Sales and Product Operations Specialist For Dell and Cisco

August 2024 - Present

Metra

Riyadh, Saudi Arabia

August 2024 - Present

I’m currently handling product and sales operations for dell and Cisco for one of the most esteemed distributor Metra in Riyadh Ksa.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Information Technology

TEAM LEAD SALES OPERATIONS (CISCO)

February 2022 - Present

LOGICOM LLC

Riyadh, Saudi Arabia

February 2022 - Present

• as per provided details from AMs
Configuring Orders in CCW as per technical requirements from
partner
• Manage change process during provisioning stage
Create and maintain documentation as it relates to network

configuration, network mapping processes, and service records
• Meeting Weekly Invoicing targets as advised byVendor and Higher
Management
• Arranging RCNR form and follow up, Fulfilling Return, replacement
and credit notes requests
• Provide status on provisioning related issues
• Checking, updating, answering and sharing all the needed
information, credit notes and invoices tofinance team
• RMA processing for damaged goods
• ETA updates to partners checking the items SAPOs numbers &
QTYs from portal to update the ETA
• Making sure my sales environment stays secure and optimized
• Promoting the use of endpoint security tools like cisco secure
connect, cisco duo in the sales environment.
• Noted employee absences and grievances, and improved team
development and performance with right training.
• Served as key corporate representative, liaising with various
stakeholders in support of operational excellence.
• Increased department profitability by reducing operations costs.
• Supervised daily operations, acting as point of contact for any
queries or obstacles.
• Management Information Systems (Macro Access + SQL)
• Skills in analyzing and interpreting data to provide valuable insights
for decision-making.
• Proficiency in creating reports and dashboards to present
• Information in a clear and meaningful way or better way.
• Experience in creating and utilizing macros to automate
• Repetitive tasks, enhancing the efficiency of database operations.
• Proficient in designing user-friendly forms and writing queries
• To extract specific information from databases.
• Ability to optimize database performance, ensuring quick and
efficient access to data.
• Ability to extract and analyze data from databases to derive
meaningful insights.
• Understanding and application of database normalization
• Principles to ensure data integrity.
• Ability to work effectively with cross-functional teams
• Handled stafftraining and development, maintaining flawless
service levels and ICT support.
• Reviewed and improved ICT infrastructure to address system quality
issues.

Company industry:
IT Services
Job role:
Sales

Team lead sales operations (Cisco)

February 2022 - July 2024

Logicom LLC KSA

Riyadh, Saudi Arabia

February 2022 - July 2024

working as a sales operations team lead for Logicom( IT distribution) firm since 2022.

Company industry:
IT Services
Job role:
Sales

Sales Operations Coordinator

October 2019 - January 2022

Chbib Trading Company

Riyadh, Saudi Arabia

October 2019 - January 2022

Working on tendering projects with the estimation team to provide best possible offer to the client.
• Coordinating with the projects team for generating Performa invoice & delivery notes for the
ongoing projects.
• Creating contract agreements which satisfies both company and customer needs.
• Generating monthly sales reports and presenting to higher management in recurring meetings.
• Working with the technical director in handling some of the major projects.
• Maintaining a data base for supporting sales consultants.

Company industry:
Hospitality & Accomodation
Job role:
Construction and Building

Sales and Logistics Operations Executive

January 2019 - January 2022

CHBIB

Riyadh, Saudi Arabia

January 2019 - January 2022

• Supplier of Industrial Kitchen & Laundry Equipments
Working on tendering projects with the estimation team to provide

best possible offer to the client
• Coordinating with the projects team for generating Performa invoice
& delivery notes for the ongoing projects
• Creating contract agreements which satisfies both company and
customer needs
• Generating monthly sales reports and presenting to higher
management in recurring meetings
• Working with the technical director in handling some ofthe major
projects
• Maintaining a data base for supporting sales consultants.
• Adapted schedules to changing supply and logistics movements to
minimise delayed freight.
• Liaised with logistics teams to establish delays and disruptions,
communicating updates to clients.
• Delivered specialised procurement and logistics project according to
specifications.
• Certified goods ahead of shipping according to national and
international laws and regulations.
• Improved operational performance through tactical policy, process
and procedure planning.

Company industry:
Hospitality & Accomodation
Job role:
Logistics and Transportation

Sales coordinator

June 2019 - December 2019

binex

Riyadh, Saudi Arabia

June 2019 - December 2019

Working on customer inquiries.
• Coordinating with internal stakeholders / departments according to customer inquiries.
• Extracting BOQ as per project specification & arranging the prices fromvendors.
• Coordinating with vendor’s on customer inquiries & arrange product
catalogue, certificates, safety data sheets, drawings etc.
• For stock items, taking prices from system application program (SAP) & making
quotation through SAP.
• Calculating projects costing via air freight /ocean freight, adding customs, duties &
finally adding gross profit on landed cost.
• Sharing cost sheet with direct manager for their approval before sending quote to customer.
• Providing final offer to customer & getting their feedback for pricing, delivery time,
material specs sheet, etc.
• Coordinating with heads of the department to release the purchase request in order to
make purchase order.
• After released the PR, request to procurement to issue purchase order & provide them all
backups which includes cost sheet, vendor quote etc.
• Generating Daily & Weekly sales reports and presenting to higher management in
recurring meeting.

Company industry:
Hardware & Building Materials
Job role:
Sales

Sales Project Coordinator

February 2019 - August 2019

gulf range

Dammam, Saudi Arabia

February 2019 - August 2019

• Working on customer inquiries
• Coordinating with internal stakeholders / departments according to customer inquiries
• Coordinating with vendor’s on customer inquiries & arrange product catalogue,
certificates, safety data sheets, drawings etc.
• Sharing cost sheet with direct manager for their approval before sending quote to customer.
• Providing final offer to customer & getting their feedback for pricing, delivery time, material
specs sheet, etc.
• Coordinating with heads of the department to release the purchase request in order tomake
purchase order.

Company industry:
Construction & Building
Job role:
Construction and Building

Project Sales Coordinator

February 2019 - July 2019

GULF RANGE

Dammam, Saudi Arabia

February 2019 - July 2019

• Premier supplier of luxury bathrooms & bathroom fittings, Working
on customer inquiries
• Coordinating with internal stakeholders / departments according to
customer inquiries
• Coordinating with vendors on customer inquiries & arrange product
catalogue, certificates, safety data sheets, drawings etc.

Company industry:
Other Business Support Services
Job role:
Sales

SALES COORDINATOR

May 2018 - December 2018

BINEX

Riyadh, Saudi Arabia Hybrid

May 2018 - December 2018

Strategic Stake
Relationship method Marketing
Planning policy Business Ethics
Sustainability
International Markets Business
Strategy Decision
• Sharing cost sheet with direct manager for their approval before
sending quote to customer.
• Providing final offer to customer & getting their feedback for pricing,
deliverytime, materialspecs sheet, etc.
• Coordinating with heads ofthe department to release the purchase
request in order tomakepurchase order.
• Generating Daily & Weekly sales reports and presenting to higher
management inrecurring meetings.
• Kingdoms Leading Supplier in Building Materials, Working on
customer inquiries
• Coordinating with internal stakeholders / departments according to
customer inquiries
• Extracting BOQ as per project specification & arranging the prices
fromvendors
• Coordinating with vendors on customer inquiries & arrange product
catalogue, certificates, safety data sheets, drawings etc
• For stock items, taking prices from system application program (SAP)
& makingquotationthrough SAP
• Calculating projects costing via air freight /ocean freight, adding
customs, duties & finallyadding gross profit on landed cost
• Sharing cost sheet with direct manager for their approval before
sending quote to customer
• Providing final offer to customer & getting their feedback for pricing,
deliverytime, materialspecs sheet, etc
• Coordinating with heads ofthe department to release the purchase
request in order tomakepurchase order
• After released the PR, request to procurement to issue purchase
order & provide them all backupswhich includes cost sheet, vendor
quote etc
• Generating Daily & Weekly sales reports and presenting to higher
management inrecurring meetings.

Company industry:
Construction & Building
Job role:
Sales

Education

Associates of Business Executives

May 2019

May 2019

Bachelor's degree, Administration

Saudi Arabia

GPA (rating): Good

GPA (rating): Good

Skills

Cisco
Expert
Cisco
Expert
Oracle ERP
Expert
Oracle ERP
Expert
SAP
Expert
SAP
Expert
Navision
Expert
Navision
Expert
IT Sales
Expert
IT Sales
Expert
SAP
Intermediate
SAP
Intermediate
Multitasking
Expert
Multitasking
Expert
Navision
Expert
Navision
Expert
Microsoft tools
Intermediate
Microsoft tools
Intermediate
Oracle ERP
Intermediate
Oracle ERP
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Beginner
Urdu
Native Speaker
Hindi
Native Speaker

Hobbies

  • Cricket
    Junior College Cricket Captain& Keeper