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Mohammed Hasan, IT / Trading systems and connectivity Head

Mohammed Hasan

IT / Trading systems and connectivity Head·Noor Capital P.S.C.

United Arab Emirates

Bachelor's degree, Computer Science

Work experience

Total years of experience: 22 years, 4 months

IT / Trading systems and connectivity Head

September 2016 - January 2025

Noor Capital P.S.C.

Dubai, United Arab Emirates

September 2016 - January 2025

- Solid MetaTrader experience; including administration, and dealing.
- Backoffice and operations
- MT4 Bridging software (PrimeXM, Native MT4 bridge) setup, markups, routing and mapping.
- Technical Support
- Dealing Desk/Trading Support
- Integrations with Liquidity providers
- Business Development
- Strong command and understanding of Financial Products (FX, CFDs)
- Organization and planning skills, self-motivated, and working great with teams and colleagues
- Open for new challenges and extra experiences
- LAN Administration, Support, and Troubleshooting.
- Conducting market research to identify new industry trends and generate new product ideas
- Collecting product ideas and feedback from staff members of other departments to address existing needs or to help expanding the company’s client base and satisfaction
- Proposing new products to the management with comprehensive analysis
- Define product specifications and scheduling plans and delivery deadlines
- Defining technical specifications, corresponding with developers and designers or third party providers and collecting offers.
- Following up third party providers, developers, and designers to ensure that development process is on schedule
- Installing and testing third party products, and reporting bugs to providers and/or developers
Maintaining and monitoring company’s website, and trading platform (MetaTrader4) servers, through taking necessary measures to ensure service reliability and availability
- Making all necessary changes to the Trading system (MetaTrader4) in accordance with new products or services
- Supervising CRM Setup and update to cope with the new and existing company’s process
- Proven track of applying WEB APPLICATIONS related to (CLIENT WEB CABINET, AGENTS WEB CABINET), in addition to any IT business related products
- Managing PAMM/MAMM trading software (Native MT4 or third party applications)
- MT4 Application server supervision (gateways, LPs, Charts and quotes)
- Full setup of whitelabel tailored solutions and partnership arrangements
- Taking any other assigned tasks by the management

Company industry:
Financial Services
Job role:
Finance and Investment

Technical/Customer Support Department

April 2016 - October 2016

Sakura FX Trading

Amman, Jordan

April 2016 - October 2016

Company industry:
Financial Services
Job role:
Finance and Investment

IT support - customer service

January 2014 - July 2015

RIG Investments

Amman, Jordan

January 2014 - July 2015

• Solid MetaTrader experience; including administration, and dealing.
• LAN Administration, Support, and Troubleshooting.
• Good Knowledge of web application development and design
• Conducting market research to identify new industry trends and generate new product ideas
• Collecting product ideas and feedback from staff members of other departments to address existing needs or to help expanding the company’s client base and satisfaction
• Proposing new products to the management with comprehensive analysis
• Define product specifications and scheduling plans and delivery deadlines
• Defining technical specifications, corresponding with developers and designers or third party providers and collecting offers.
• Following up third party providers, developers, and designers to ensure that development process is on schedule
• Installing and testing third party products, and reporting bugs to providers and/or developers
• Maintaining and monitoring company’s website, and trading platform (MetaTrader4)servers, through taking necessary measures to ensure service reliability and availability
• Making all necessary changes to the Trading system (MetaTrader4) in accordance with new products or services
• Supervising CRM Setup and update to cope with the new and existing company’s process
• Taking any other assigned tasks by the management

Company industry:
Financial Services
Job role:
Support Services

Head of Technical Support

January 2009 - December 2013

AFB - Arab Financial Brokers

Al Kuwait, Kuwait

January 2009 - December 2013

- Conducting market research to identify new industry trends and generate new product ideas
- Collecting product ideas and feedback from staff members of other departments to address existing needs or to help expanding the company’s client base and satisfaction
- Proposing new products to the management with comprehensive analysis
- Define product specifications and scheduling plans and delivery deadlines
- Defining technical specifications, corresponding with developers and designers or third party providers and collecting offers.
- Following up third party providers, developers, and designers to ensure that development process is on schedule
- Installing and testing third party products, and reporting bugs to providers and/or developers
- Maintaining and monitoring company’s website, and trading platform (MetaTrader4)servers, through taking necessary measures to ensure service reliability and availability
- Making all necessary changes to the Trading system (MetaTrader4) in accordance with new products or services
- Supervising CRM Setup and update to cope with the new and existing company’s process
- Taking any other assigned tasks by the management

Company industry:
Financial Services
Job role:
Information Technology

System Administrator

June 2005 - November 2008

Space Vision Financial Services Ltd.

Egypt

June 2005 - November 2008

Technical Support Department.
• LAN Administrator for the company network.
• System Support Engineer.
• Customer Support.
• Dealer - Forex, Futures, CFD’s

Company industry:
Economics & Financial Consulting
Job role:
Engineering

System Administrator

April 2002 - May 2005

APEX FX Trading

Jordan

April 2002 - May 2005

Technical Support Department
• LAN Administrator for the company network.
• System Support Engineer.
• Customer Support.
• Funds and margin administrator.

Company industry:
Economics & Financial Consulting
Job role:
Engineering

LAN Administration and Support

January 2002 - March 2002

Link Witch Enterprise

Jordan

January 2002 - March 2002

Technical Support Department.
• LAN Administrator for the company network.
• System Support Engineer.
• Customer Support.

Company industry:
Software Development
Job role:
Support Services

Education

Hashemite University

August 2001

August 2001

Bachelor's degree, Computer Science

Jordan

GPA (point): 2.5 out of 4

GPA (point): 2.5 out of 4

Al-Shamelah Secondary School

September 1997

September 1997

High school or equivalent, Scientific Stream

Jordan

GPA (percentage): 72.1%

GPA (percentage): 72.1%

Skills

PHP Applications
Expert
PHP Applications
Expert
HTML + CSS
Expert
HTML + CSS
Expert
Customer Support
Expert
Customer Support
Expert
Project Coordination
Expert
Project Coordination
Expert
Website Administration
Expert
Website Administration
Expert
LAN Administration, Support, and Troubleshooting.
Intermediate
LAN Administration, Support, and Troubleshooting.
Intermediate
Web development and design with HTML, Flash , Frontpage.
Intermediate
Web development and design with HTML, Flash , Frontpage.
Intermediate
MetaTrader V.4 Administrator
Expert
MetaTrader V.4 Administrator
Expert
Forex, Energies, Bullions and futures Dealer
Expert
Forex, Energies, Bullions and futures Dealer
Expert
Customer Care and Backoffice Department
Expert
Customer Care and Backoffice Department
Expert
CRM
Intermediate
CRM
Intermediate
illustrator and Photoshop
Intermediate
illustrator and Photoshop
Intermediate
PHP
Beginner
PHP
Beginner
PHP Applications
Expert
PHP Applications
Expert
HTML + CSS
Expert
HTML + CSS
Expert
Customer Support
Expert
Customer Support
Expert
Project Coordination
Expert
Project Coordination
Expert
Website Administration
Expert
Website Administration
Expert

Languages

Arabic
Expert
English
Intermediate
French
Beginner

Training and Certifications

Training
E-Marketing specialist workshop
Durham marketing and training
Apr 2012
CISI certificate
Cyprus International Institute of Management
May 2013
PHP programming and security
pioneers academy
May 2015