Head of Ecommerce and Online Business
samsung
Total years of experience :15 years, 7 Months
• Manage three core Ecommerce functions (Digital
Marketing, Web Merchandising and Content) over
multiple channels covering Website, App and
Mobile Web aligned with the needs of the
customer. Cooperation with products Teams and
commercial department.
• Manage logistic and fulfillment.
• Design strategic plans and building blocks to
achieve the short and long company goals
• Manage online partner Noon.com Amazon (sell in -sellout)
Responsibilities
Built and implement the strategy for e commerce and digital marketing
Provide digital marketing plan alignment with marketing calendar
Managing all online marketing business drivers (PPC, SEO, display advertising and e-mail marketing).
Responsible for Programmatic and direct Ads, Remarketing and Affiliate marketing.
Facilitate ideation with cross functional teams for creative marketing & growth hacking strategies.
Provides digital marketing calendar related to social media plans, website development execution and E-
Commerce
Using Google Analytics, tableau and web tools to report and evaluate the success of campaigns
Performing major role in website UI & UX and whole back-end structure of e-commerce platform
Designs, codes and modifies websites, from layout to function, security and according to company’s
requirements.
Creating visually appealing sites that feature user-friendly design and clear navigation
In-charge of overall company social media accounts such as Facebook, Twitter, Snapchat, Instagram and
relevant social media accounts and making changes on how to improve traffic and interaction.
Performing activities in social media accounts such as posting photos and videos, competition, quiz and
other related activities.
Manage Sales and Marketing team along with E-Commerce in creating any materials required for online
business or any channels that will generate sales such us newsletter, registrations forms and various related
activities
Overall in-charge in the whole operations of the e-commerce business including but not limited to related
sales requests, logistics, order follow-up and after sales service.
Prepares system flowchart to every E-Commerce activity and continue improving it as required.
Delivering e-commerce projects like updating products, weekly deals, cross-selling, featured products etc.
In charge of all commercial operation such as sell-in forecasting
Analyze the online market and monitoring the M/S finding the opportunity
Manage online Retailer Accounts such as Souq & Noon
Providing Support and training to users to use Different applications
•Developed company web site using content management system(CMS) project
•Worked with team to Develop budget system
•Monetizing web analytics (traffic data, acquisitions) and maintaining reports
•Recommendations and on-page support to development team for SEO friendly website
Managed projects providing ERP system solution, business mapping process definition, data warehousing and customized IT solutions
Responsibilities
•Work in (South Africa) project., ERP
•Developed on-line vacation system to achieve paperless methodology and interface with ERP system
•Participated in the Installation and implementation of ERP system (Microsoft Navision)
•Install POS system in 14 branches based on company requirement
•Instituted single data entry to ERP system, establishing automated processing that supported vital function including production scheduling inventory, control and sales trend analysis
•Establish standards for development, documentations and quality assurance
•Developed marketing system to provide full information about the markets In very useful reports to cover users requirements and help marketing to conclude better analyses
•Developed consolidate system for finance to consolidate all their transactions
•Developed Call center system and delivery system for showroom
•Install shier point system
Developed company web site
•Lead design, development and deployment business requirement technical specification, testing, delivery and user acceptance form.
•Developed contract system.
•Installation and implementation of the Payroll and Human Resource System, provide training and support to the users.
•For paperless desk I managed archiving system project installations of the system and training, providing support to users
•Member of the support team for the Midas Banking System, back and front-end modules (Midas Plus, Cashier 9, Loan Manager, Compliance Watch, and Correspondence Manager).
• Participated in many system analysis, functional specifications documentation, coding, testing, training and implementation phases.
Developed company web site using ASP)
•Analyses and Development of Omra and Hajj system helping in diminishing all manual works