Mohammed Izhaan

• Managed end-to-end onboarding for apprenticeship programmes across major corporate clients including Cabinet
Office and leading accounting firms.
• Verified learner eligibility, funding requirements, and compliance documentation in accordance with government
regulations.
• Conducted audits, reconciliations, and document reviews to ensure regulatory compliance and data accuracy.
• Coordinated with relationship managers, account managers, learners, and internal teams to facilitate successful
programme enrolment.
• Processed learner data migration to government systems while maintaining strict compliance deadlines.
• Raised invoices, maintained records, and provided operational support to senior leadership.
• Supported CRM enhancement projects to improve efficiency and reporting capabilities.

• Supervised and trained teams of up to 12 employees while maintaining operational and service standards.
• Managed cash handling, daily reconciliations, banking procedures, and inventory control.
• Reduced customer complaints by 15% through performance monitoring and staff coaching.
• Improved stock availability and operational efficiency through effective resource planning.

• Directed daily business operations, administration, client management, and financial activities.
• Increased profit margins by 25% through cost-control initiatives and operational improvements.
• Reduced operating costs by 35% through implementation of a new costing and financial management system.
• Expanded production capacity by 20% and improved business scalability.
• Managed bank reconciliations, accounts administration, GST compliance, and financial records.
• Negotiated commercial lease agreements and strengthened client relationships to drive revenue growth.
• Implemented property maintenance strategies that reduced expenses by 10% and improved tenant satisfaction by
25%.

• Conducted market research and competitor analysis to support business growth initiatives.
• Developed social media campaigns that increased customer visits by 20%.
• Prepared performance reports and supported customer engagement initiatives.