IT systsems Manager
AlRajhi Holding group
Total years of experience :30 years, 0 Months
• Managing ERP AX 2012 SQl server & Application server Modules Investments, Real estate, Finance, Payroll HR
• Design, develop, implement and coordinate systems, policies and procedures
• Managing security Firewall, network swicthes and IP Phone, server, data center backups .
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Established problem tracking and change verification processes that insure a proactive and cost effective modification to IT production environments and monitoring these environments to enforce related policies and procedures
• Supervising and Coordinating with Franchise IT department for any new changes or promotions
• Supervising team on hardware assets inventory, information security and control structures
• Agreeing costs, timescales and standards to be met and monitoring these throughout the project
• Developing the annual and long-range budget plans which reflect forecasts of service levels, expenditures, and resources for all environments
• IT infrastructure proposed to management and
• Monitoring processing and scheduling of jobs; prioritizing critical path jobs, overseeing, monitoring and verifying the output of the work unit Ensuring proper acquisition and maintenance of IT assets
• Instructing IT team for maintaining websites with day to day update based on events and promotions
• Staff organized and distributed responsibilities according to their specializations
• Developing, coordinating, and/or directing the implementation of standardized Service Desk (SD) strategies and processes
• Weekly meetings conducted along with department heads to analyze the work progresses
• Evaluating, recommending and presenting new IT tech. to improve operational productivity.
Arranging the meeting video and Audio conference and presentation for Board meetings.
1.Implementing and coordinating Company IT strategies and multiple simultaneous projects
2.Providing ongoing management of all IT issues including planning, budgeting, deployment and supplier relations.
3.Hands-on management to equip the business with the required Information Technology solutions and support to run the business at its full capacity.
4.Information Security Compliance,
5.Providing overall management direction for the IT infrastructure of the business including IT planning, staffing and budgeting.
6.Ensuring that staff and management are kept informed of the Department’s status, including project assignment and deliverables, through regular distribution of status reports and updated project plans as well as monitoring actual performance against forecasts, escalate variances, and update project plans/budgets as necessary.
7.Providing overall direction and management overview for the implementation of projects, and take responsibility for the ongoing support and maintenance after their implementation.
8.Manage and coordinate all internal software development efforts, such as updates to the Company Internet Site and development of internal tracking systems.
9.Managing the IT helpdesk functions, assuring that a cost effective and efficient level of service is being provided to the internal staff utilizing the IT infrastructure. Implement a tracking system to document and report on assistance being provided.
Managing Daily IT Operations
Proving the Logsitics support including the HQ and Branches
Manaing the ERP system Supporting to end users daily issues .
Manage information technology and computer systems.
Plan, organize, direct, control and evaluate the IT operations Develop and implement policies and procedures for electronic data processing and computer
systems operations and development
Meet with managers to discuss system requirements, specifications, costs and timelines
Hire and manage information systems personnel and contractors to design, develop, implement,
operate and administer computer and telecommunications software, networks and information systems
Control the computer systems budgets and expenditures
Ensure technology is accessible and equipped with current hardware and software
roubleshoot hardware, software and network operating system
Be familiar with all hardware and software
Be familiar with network operating system
Provide orientation to new users of existing technology
Train staff about potential uses of existing technology
Train staff about new and potential use
Provide individual training and support on request
Provide recommendations about accessing information and support
Maintain current and accurate inventory of technology hardware, software and
Skills & Abilities
, SQL Database 2000 & 2005 Installation & Configuration for backup & Restore Administration
Oracle Database DBA for 10 G & 11g Installation & Configuration
upgrading the New releases patching
Database Managment for Creating Users Managing Tables spaces Managment
Unix, & Linix Installation & Configuration & Administration
Veritras Netback up Auto Backup & Schedules
Creating the Policies
Cisco Switches configuration & Routers Installation & configuration
Assisting to Develop Infrastructure Designing for SMB & Enterprise |Network Preparing RFP & Implementing IT Projects
Devloping the IT Infrastructure for small & Med & Enterprise Business
Installaing Windows 2003 & 2008 Ent server, and configured Active directory & group policy
Installing the Additional domain
Installaing VMware ESX server & Managment
Installing and configuring Exchange 2010
Configuring outlook clients
Installing and configuring MS ISA 2006 and TMG 2010
Experience in Installing IBM servers like Series 235, 220 & Compaq servers ML370, ML380, DL 380, DL580 DELL 4600 & 1800, 2600
Implementing Cluster server and Hardware RAID 1 & 5
Installing and configuring DHCP, WINS, DNS and Remote Access Server
Installaling and configuring Symantec Antivirus corporate Edition
Installing and configuring Symantec mail security for MS exchange
Backing up Exchange server & Active directory to protect emails & directory information
Extensive Cisco experience in large-scale heterogeneous networks
Configured Cisco routers, switches 2950 and Symantec 2600, 3600
Supporting to the end users on Compaq, Dell & IBM desktop computers
Daily Checking the Communication status of Remote Branches & Head office
Managing and Monitoring the Wireless Communication
Having Good Exp in Design and Implementation IT infrastructure
Administrating NT Servers, Windows2000
Internet & Email Administrating.
PC Client Access 3270 IBM Emulation for Mainframe Access
Remote Servers
Installing SNA servers for Connectivity of mainframe for remote (e.g. Gate way)
Technical Support for End user
Mainframe Compatible Printers Configuration
Configuring the printer for Arabization (e.g. Lexmark, citizen etc.)
Network Installation & configuring Clients (RJ45)
Supporting the Modem (AT&T, Para done)
Installation Exchange Server 5.5 on NT 4.0
Network Administrator
Umm al Qura university Collage of Engineering Makkah Saudi Arabia Dec 1998 to
Aug 2000
Summary of Job Description In Umm AL-Qura University: -
Umm AL Qura University have four remote Areas its very board Networking system with multi operating system &. Mainframe & PC Based
Hardware: - Digital, Compaq, IBM, Data General & others. OS Software: - Digital Alpha Unix, Data General UNIX, Linux, Win98, and Win95
Role: -
1) Technical support 2) Network Support. 3) Internet Support. 4) User Support.
Worked as SR. Computer Programmer Cum System Administrator & Network support in King Abdul Aziz Hospital & Onc Center Jeddah Kingdom of Saudi Arabia from 1994 to Dec 1998.
Hardware; - Aviion Supermini Data General System.
Software: - DG UNIX, sco open Unix, digital Unix win98, win95.
Date Base: - RDBMS Oracle 7.0
Project: Developed Medical & Non Medical Applications System.
1) Nursing Administration System
2) Govt. Relation System.
3) Patient Arrival System
4) Inventory Control system.
Networking Switching with Cisco Switches and Router and IP Phones & Wireless Access Point configuration ,troubleshooting & management Protocol- RIP, EIGRP, OSPF & Access-list, Firewall, Summarization, NAT configuration.
02 April 2002 Installing configuring Administrating Microsoft 2000 Profession Passed Microsoft Certified profession 03 April , 2002 Installation & Administration Windows 2000 server Passed Microsoft Certified profession 11 May, 2002 Implementing & Administrating a Microsoft 2000 Directory services infrastructure Passed Microsoft Certified profession 11 May, 2002 Implementing & Administrating a Microsoft windows 2000 Network Infrastructure Passed Microsoft Certified profession
Pc Assesmling & Trouble shooting Networking
INSTALLING UNIX & MANAGING OPERATING SYSTEM. UNIX ADMINISTRATION
Designing & Drafting
Installing configuring Administrating Microsoft 2008 servers Installaing BES server with Exchnage Integaration Installing and Administrating the Exchange server 2010, 2007 Configuring the Active Directory and DNS and DHCP Installaing the SQL Database and Managing the Backup and restore installing the Oracle 11G and 10G Database and restore and backup Managing the ERP Appliaction HR and Finance and Inventory and Point of sales retail Business .