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Mohammed Ibrahim, ICT Support Specialist

Mohammed Ibrahim

ICT Support Specialist

United Nations Relief and Works Agency (UNRWA)

Location
Jordan - Amman
Education
Bachelor's degree, Computer Information Systems
Experience
16 years, 2 Months

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Work Experience

Total years of experience :16 years, 2 Months

ICT Support Specialist at United Nations Relief and Works Agency (UNRWA)
  • Jordan - Amman
  • My current job since April 2022
Senior IT Infrastructure Engineer at IGTINAM IT Solutions
  • Jordan - Amman
  • September 2020 to December 2020
Head Of IT Department at Modern American School
  • Jordan - Amman
  • March 2020 to August 2020
IT Consultant (Information Technology Consultant) at IMD Logic (IT solution)
  • Jordan - Amman
  • April 2017 to August 2018
IT Officer at International Relief & Development (IRD)
  • Jordan - Amman
  • September 2014 to January 2015
Information Technology Systems Administrator at Jordan Fiscal Reform Project II (FRPII) / USAID
  • Jordan - Amman
  • October 2012 to May 2013
Technical Manager at E-market for Technoloy Investment (ETI)
  • Jordan - Amman
  • August 2010 to November 2012
IT Systems and Network Officer at National Council for Famil Affairs (Chaired by her Magisty Queen Rania)
  • Jordan - Amman
  • February 2009 to June 2010
Information & Communication Technology Assistant at (UNRWA) United Nations Relief and Works Agency.
  • Jordan - Amman
  • August 2006 to February 2009
Site Engineer at OFFTEC Group / IT-Solutions
  • Jordan - Amman
  • April 2005 to April 2006
Technical Support at King Hussein Cancer Center
  • Jordan - Amman
  • September 2003 to April 2005
Technical Support at Union Bank for saving and Investment
  • Jordan - Amman
  • September 2001 to August 2003

Education

Bachelor's degree, Computer Information Systems
  • at Applied Science Universtiy (ASU)
  • July 2000
High school or equivalent, Scientific Field Certificate
  • at Al-Jama'a Secondary School
  • July 1995

Specialties & Skills

Third Parties
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Installations
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Network Systems
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Microsoft Software
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Network Devices
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Cabling, Switches, and WiFi
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Microsoft Exchange Server 2003, 2007, 2010, & 2016
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Microsoft DNS, DHCP, WSUS, WDS, AD-DC ,,,,, etc
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External Storage (SAN, and NAS)
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Conduct and Manage Audit Assesment Sessions and Prepare the Required Reports, Documentations, and Pr
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UTM Firewalls (Fortinet, Sonicwall, Sophos ,,,,, etc)
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Third Party Solutions (Backup Solutions – Symantec Backup Exec, Acronis, ARC Serv)
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Banking Systems (Kindle Bank Master and Branch Power)
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Backup Solution H/W and S/W
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Third Party Solusions (Kaspersky, Sophos ,,,,etc)
+Endorse 0
Virtual Environments (VMware vSphere and HyperV)
+Endorse 0
Microsoft Products - Windows Server 2008 , 2012, & 2016
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Hardware (Servers, Blade Servers, and PCs)
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CCNA
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Office 365
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Microsoft Azure
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Languages

Arabic
Native Speaker
English
Expert

Memberships

Royal Jordanian Gliding Club
  • Glider Pilot
  • April 2007
Royal Society for the Conservation of Nature
  • Hunter
  • June 2007

Training and Certifications

Implemeting and Managing MicroSoft Exchange Server 2003 (Training)
Training Institute:
Microsoft
Date Attended:
October 2005
MCSA (Training)
Training Institute:
Microsoft
Date Attended:
October 2003
Fortinet - Network Security Expert (NSE 4 - Professional) (Certificate)
Date Attended:
July 2018
Valid Until:
July 2020
Fortinet - Network Security Expert (NSE 3 - Associate) (Certificate)
Date Attended:
July 2018
Valid Until:
July 2020
Fortinet - Network Security Expert (NSE 2 - Associate) (Certificate)
Date Attended:
June 2018
Valid Until:
June 2020
Fortinet - Network Security Expert (NSE 1 - Associate) (Certificate)
Date Attended:
June 2018
Valid Until:
June 2020
Creative Thinking and Time Management (Training)
Training Institute:
United Nations (UNRWA)
Date Attended:
May 2008
Microsoft Office Project 2007 (Training)
Training Institute:
OPtimiza ACADEM
Date Attended:
June 2008
CCNA (Cisco Certified Network Associate) (Training)
Training Institute:
Compubase international
Date Attended:
September 2007
UNRWA Information Security Awareness (Training)
Training Institute:
UNRWA (United Nations Relief and Works Agency)
Date Attended:
November 2006
UNRWA Customer Care Program (Training)
Training Institute:
TRAiNEdGE
Date Attended:
November 2006
ORACLE (Training)
Training Institute:
ITCC (International Training and Consultancy Center)
Date Attended:
September 2000
Hardware, Software Maintenance and Troubleshooting (Training)
Training Institute:
COMOUWAY Educational Center
Date Attended:
July 2000
Duration:
40 hours
Network Security Essentials Administrator Training (SONICWALL) (Training)
Training Institute:
SONICWALL
Date Attended:
December 2010
Duration:
40 hours