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Mohammed Mahdi Barhoumi, restaurant manager

Mohammed Mahdi Barhoumi

restaurant manager·Aura Hospitality

Qatar

Higher diploma, Accounting and finance

Work experience

Total years of experience: 8 years, 4 months

restaurant manager

September 2024 - Present

Aura Hospitality

Doha, Qatar

September 2024 - Present

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

assistant restaurant manager

November 2023 - Present

Rosso Pomodoro

Doha, Qatar

November 2023 - Present

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

supervisor

February 2023 - October 2023

Pura Vida

Doha, Qatar

February 2023 - October 2023

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Production Supervisor

January 2021 - May 2022

PLAN B

Tunis, Tunisia

January 2021 - May 2022

Set goals for performance and deadlines in ways that comply
with company’s plans and vision and communicate them to
subordinates
Organize workflow and ensure that employees understand
their duties or delegated tasks
Monitor employee productivity and provide constructive
feedback and coaching
Receive complaints and resolve problems
Maintain timekeeping and personnel records
Pass on information from upper management to employees
and vice versa
Prepare and submit performance reports
Decide on reward and promotion based on performance
Hire and train new employees
Ensure adherence to legal and company policies and
procedures and undertake disciplinary actions if the need
arises

Company industry:
Catering, Food Service, & Restaurant
Job role:
Marketing and PR

Shop Manager

January 2020 - December 2020

PLAN B

Tunis, Tunisia

January 2020 - December 2020

Accomplishes department objectives by managing staff;
planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training
employees.
Ensures a safe, secure, and legal work environment.
Develops personal growth opportunities.
Accomplishes staff results by communicating job
expectations; planning, monitoring, and appraising job
results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies,
procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business,
financial, service, and operations information.
Defines objectives, identifies and evaluates trends and
options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting
requirements, preparing an annual budget, scheduling
expenditures, analyzing variances, and initiating corrective
actions.
Maintains quality service by enforcing quality and customer
service standards, analyzing and resolving quality and
customer service problems, and recommending system
improvements

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Head Cashier

January 2019 - December 2019

Plan B

Tunis, Tunisia

January 2019 - December 2019

Welcoming guests as they enter the restaurant
Offering advice or recommendations to customers and
answering any inquiries
Operating the cash register, scanner, scale or the
restaurant's computer system
Ensuring correct meal prices, accepting payments and
administering receipts to customers
Resolving any pricing complaints and providing solutions
a positive customer service experience
Processing any exchanges or refunds as requested
Wrapping or bagging purchases, especially if customers
purchase the restaurant's merchandise.

Company industry:
Food & Beverage Production
Job role:
Management

Client advisor

October 2016 - December 2017

Celio - TUNISIA

Tunis, Tunisia

October 2016 - December 2017

Ensure a high quality Customer Service
Maintain clean and organized working areas
Support business director strategies to meet targets/goals
Share expert product knowledge with other team members.
Help customers find items in the store and Provide them
with needed information about items
Check for stock at other branches or order requested stock
for customers
Deal with customers’ complaints and Elevate complaints to
management
Keep track of inventory
Recorded cash of the items purchased by our customers.

Company industry:
Fashion & Apparel
Job role:
Sales

Client advisor

June 2015 - September 2015

ZARA

Tunis, Tunisia

June 2015 - September 2015

Set goals for performance and deadlines in ways that comply
with company’s plans and vision and communicate them to
subordinates
Organize workflow and ensure that employees understand
their duties or delegated tasks
Monitor employee productivity and provide constructive
feedback and coaching
Receive complaints and resolve problems
Maintain timekeeping and personnel records
Pass on information from upper management to employees
and vice versa
Prepare and submit performance reports
Decide on reward and promotion based on performance
Hire and train new employees
Ensure adherence to legal and company policies and
procedures and undertake disciplinary actions if the need
arise

Company industry:
Fashion & Apparel
Job role:
Sales

Education

School of Executive Trainning

September 2018

September 2018

Higher diploma, Accounting and finance

Tunisia

GPA (point): 14 out of 20

GPA (point): 14 out of 20

Higher Institute Of Technological Studies

June 2016

June 2016

Bachelor's degree, Business And Marketing

Tunisia

Skills

Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Hardwork
Expert
Hardwork
Expert
Teamwork
Expert
Teamwork
Expert
Management
Expert
Management
Expert
communication
Expert
communication
Expert
Microsoft Exel
Expert
Microsoft Exel
Expert
teamwork
Expert
teamwork
Expert
problem solving
Expert
problem solving
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Hardwork
Expert
Hardwork
Expert
Teamwork
Expert
Teamwork
Expert
Management
Expert
Management
Expert

Languages

Arabic

Native Speaker

English

Expert

French

Expert

Training and Certifications

Training
banking
Attijari Bank
Jan 2021

Hobbies and interests

Freestyle Football