Mohammed Malek Gomaa

- Leading the HR Shared Services and managing a team of 55.
- Developing and implementing HR strategies, processes, policies and procedures to align with the overall business strategy. Defined the overall KPI’s for the operations team and measurement.
- Drive continuous processes improvements.
- Promoting a team culture of high performance, innovation, collaboration as well instilling ownership and accountability.
- Leading the employees lifecycle from On-boarding till Off-boarding (10K employees)

- Established the Human Resources function from a concept to fully operational model for the company.
- Managed the recruitment and selection process for the resourcing team.
- Managed end-to-end HR Operations for Payroll, Lifecycle and Immigration function delivery.
- Managed the legal entity, labour regulations and overall compliance to the country regulations.

- Established and led the Human Resources Shared services center with 6 direct reports and 35 contractors supporting 6k employees across 40 countries in META region.
- Led the management of a third-party vendors that delivered our HR & Payroll & Benefits services, including service improvements and issue resolution.
- Implemented global HR programs to meet long-term HR business needs.
- Partnered with development teams on system design, gap analysis, prioritization of critical initiatives including Robotics Process Automation (RPA) and Artificial Intelligence (AI) enabled HR.
- Decreased overall courier, printing, and physical archival costs by 100k USD per year through evaluation of HR processes and implemented Go-Green approach.
- Reduced the monthly payroll cycle from 14 working days to 9.
- Increased effectiveness by mentoring, guiding, and inspiring the engagement of team members for delivering best in class services.

- Boosted payroll and benefits administrational efficiency and increased efficient resources and regulated seven countries from Dubai for 2.5k employees.
- Developed and existed GE businesses to ensure 100% HUB utilisation for timely delivery and transition of payroll and benefits operations.
- Increased efficiency by evaluating team performance, re-organization, training and clearly identifying roles, responsibilities and standards.
- Reduced payroll error rate from 10% per payroll to less than 1% annually within 12 months and continually improved this metrics for over 4 years.

- Delivered executive-level leadership and exhibited visions to ensure the key completion of HR, employee life cycle processes.
- Championed the launching and promotion of local payroll software for 600 employees in GCC countries.
- Implemented complete new payroll policies, procedures and internal controls in order to assure efficient and effective results that were in compliance with company policies and local laws and regulations.
- Served as a trusted advisor, coach and consultant by proactively addressing and monitoring employee relations issues.
- Cultivated solid and productive relationship with employment agencies to ensure optimal performance and meet the needs of the organisation.

- Streamlined payroll process and ensured timely and accurately disbursement of employees’ salaries
- Provided benefits administration services and resolved employees’ payroll and C&B queries.
- Conceptualised internal growth project plans and executed vendor assessments and payroll external audit process to attain company's goals through quality control functions.

 Performed detailed accounting duties relating to verification & processing of all invoices and input on SAP.
 Verified and posted accounts receivable transactions on SAP. (Domestic & Export)
 Performed Bank transactions by recording on SAP.
 Prepared Bank Reconciliations on monthly basis.
 Prepared Sales Tax Report & Sales tax return with supporting documents on monthly basis.
 Handled taxes reports on monthly basis.
 Replaced Finance colleagues during their vacations.