Area Sales and Operation Manager
مجموعة الفطيم
Total years of experience :11 years, 0 Months
• Managing Sales and Operation of KSA Central Region.
• Managing totally 9 Stores (Boss - Hugo - Ted Baker - Maje - Evelyn Sandro), VM Team and Inventory Control Team.
• Opened 2 stores (Boss - Riyadh Park Mall) and (Maje - Riyadh Park Mall).
• Supporting Store Managers Daily in Queries, Utilities and Conflict Resolving.
• Monitoring Stores KPI and gathering Feedbacks daily to improve the Business.
• Sales Analysis to help the Brand to shortlist the demanded products.
• Communicating, planning and Following up with Store Managers to execute the Promotions in a timely Manner.
• Having an open communication with the VM Team for a better productivity.
• Engaging in Various Projects related to Marketing and HR.
• Maintaining SOP and VM Standards across the Stores.
• Reporting on Stores daily to detect problems first hand, Support and coach Store Managers.
• Implementing new ways to motivate and celebrate the Highest Achievers.
• Monitoring Stock Transfers between Stores.
• Point of Contact for Malls and Vendors.
• Sourcing and interviewing new staff.
• CRM.
• Expenses Control.
• Managing Sales and Operation of KSA Central Region.
• Managing totally 9 Stores (Boss - Hugo - Ted Baker - Maje - Evelyn Sandro), VM Team and Inventory Control Team.
• Supporting Store Managers Daily in Queries, Utilities and Conflict Resolving.
• Monitoring Stores KPI and gathering Feedbacks daily to improve the Business.
• Sales Analysis to help the Brand to shortlist the demanded products.
• Communicating, planning and Following up with Store Managers to execute the Promotions in a timely Manner.
• Having an open communication with the VM Team for a better productivity.
• Engaging in Various Projects related to Marketing and HR.
• Maintaining SOP and VM Standards across the Stores.
• Reporting on Stores daily to detect problems first hand, Support and coach Store Managers.
• Implementing new ways to motivate and celebrate the Highest Achievers.
• Monitoring Stock Transfers between Stores.
• Point of Contact for Malls and Vendors.
• Sourcing and interviewing new staff.
• CRM.
• Expenses Control.
• Leading The Sales Team towards Achieving Weekly, Monthly and Yearly Business Plans.
• Analyze daily Sales and prepare a weekly action plans for the lowest Sell
Through Items when needed.
• Supporting 4 other Store Managers and their Teams as part of my succession plan Duties.
•Overseeing the execution of Promotion and Campaigns.
• Visual Merchandizing, Covering the VM Duty in Updating the Display or making a Commercial Adjustments when needed.
• Reviewing Sales Analysis Reports and Prepare action plans.
• Training Store Managers.
• Sourcing and interviewing new staff.
• Shrinkage Control.
• Money Mapping Analysis.
• CRM.
• stock management.
•Maintain SOP, maintain HSE standards & documents control, staff Rota and payroll
•CRM
• Money Mapping
• Sales Analysis in Depth
• Staff Training
• Meeting Deadlines in a timely manner
• Shrinkage Control
• Sourcing and interviewing new staff for KSA central region
• Responsible for central and north KSA Malls Campaigns in Mall premises and social media
• Responsible for overseeing central and north KSA H&M in-store campaigns Implementation
• Managing central and north KSA Google my business account
• Staff development and succession plans
• P&L Analysis, figures analysis and store reports (daily, monthly & quarterly)
• Store Management: Driving sales, forecasting, stock management, order management, cash safe custody, shrinkage control,
• maintain SOP, maintain HSE standards & documents control, staff rota and payroll
Scale of the store: 40 Staff.
• Piloted the launch of MAX’s RFID project (Radio Frequency Identification Device) in store for stock count and search • Conduct coaching and training, for sales staff and supervisors on Rules, Regulations and Processes
• New applicant’s interviews
• Staff development and succession plans
• P&L Analysis, figures analysis and store reports (daily, monthly & quarterly)
• Routine store reports and figures analysis (daily, monthly & quarterly)
• Store Management: Driving sales, forecasting, stock management, order management, cash safe custody, shrinkage control,
• maintain SOP, maintain HSE standards & documents control, staff rota and payroll
• Ensure Compliance with company Audit Measure, take Corrective action as required
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- Purchases.
- Inventory Control.
- Communicating with the Vendors.
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- handelling the Company's drivers Payroll.
- Reporting Accidents.
- Road Crisis Management.
- Handiling incoming Calls and Emails.
- Data Entry.
- Reporting Clients Complains and Feedbacks.
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