senior sales consultant
ghabbour auto
Total years of experience :16 years, 4 Months
• Creating the annual leadership sales forecast by estimating total vehicle sales, gross and operating profits as well as expenses for the new and used sales department.
• Meeting with vehicle sales managers to plan and implement objectives for achieving sales and gross profit.
• Overseeing standards of displaying and merchandising both new and used vehicles as well as reviewing all promotions before they are finalized.
• Attending to customer complaints and insuring that a high level of customer satisfaction is obtained.
• All that stuff beside my responsibilities as senior sales consultant achieving my sales target.
• Responsible for all operations of TBS the Bakery Shop.
• Responsible for all operations of STAR BUCKS coffee machines.
• Involve in staffing like recruiting, interviewing, selecting, hiring and promoting employees.
• Provide training for staff like safety, hygiene, POS and shop procedures.
• Implement shop promotional activities.
• Follow up the price and margin policy.
• Follow up on SFS sales and margins.
• Implement HACCP standards and control hygiene.
• Place orders and control the deliveries and optimize the management of the stock.
• Responsible of the financials aspects.
• Sales and cash shift funds calculations, daily bank deposit, end of day reconciliation, records the purchase order and delivery note, record the invoices, send daily reports, handling shop expenses through petty cash.
• Give all the information to the head office about the competitor in the area.
• Propose and implement the action plans required for optimizing results.
• Solve customer complaints.
• Ensure that the shop procedures are respected.
• Responsible for Alsharqiya governorate.
• Search for suitable stores according to companies’ requirements.
• Check and ask for the legal documents for the potential stores.
• Explore the rental price range around the place.
• Start the negotiations with the landlord after the approval of legal and sales departments.
• Finalize the contract details and conditions with the landlord with the coordination of legal department.
• Help and follow with the construction department to finalize the layout of the store.
• Following up with the constructor finishing up the shore to hand it over to sales department.
• Opened 18 stores all over the governorate in 14 cities.
• To meet the clients and know the client’s needs.
• To analyze the clients need and reach maximum client satisfaction.
• To follow up with the clients to know the purchasing decision.
• To create ticket for each client on the ORACLE for the follow up.
• To make reminder after each follow up to check the clients needs.
• To follow up the stock of the available cars.
• To follow up the papers of the sold cars.
• To insure the delivery of the cars in a good condition to the client.
• To follow up with the client after car purchasing and after registering.
• To offer the clients the products of the company like the direct installment and car insurance.
• To send the daily, weekly and the monthly reports to the direct manager.
• To follow up the cleanness of the showroom and the showroom cars.
• To work on the showroom budget and achieve maximum profit within the available possibilities.
• To be sure that the showroom has all the products and ordering according sales history for the products.
• To coordinate all measures about the showroom, to follow up exceptional situations that might arise.
• To identify the competitors around the showroom and to follow the market in general.
• To carry out research and activities to boost the performance of the showroom.
• To coordinate and check stock and order procedures and Implementations.
• To organize all kinds of advertising activities about the showroom and the products and to participate in the activities in person should the need arise.
• To assist top management on preparing the mega sale promotions and the seasonal promotions.
• To control, assess and inform the central units about all elements. Those are of importance for the operation of the showroom.
• To coordinate with the sales area manager the sales situation and how
• To increase the sales by advertising or marketing methods.
• To work for the training of the employees for higher positions and responsibilities.
• Achieve planned targets which submitted from H.O based on monthly or quarterly forecast.
• Increase Company GP through selling high profits products.
• Opening on time as per company policy.
• Filling and documentation.
• Daily check list - as per attached -.
• Daily inventory for handsets and weekly for others.
• Follow up Vodafone contracts and sending on time.
• Train staff on product knowledge, C.S and selling skills.
• Merchandising.
• Follow up shop maintenance.
• Follow with area manager legal documents required for the store.
• Check goods in transfer in/out.
• Cash handling on daily bases.
• Following up security and cleaning.
• Keep store acids in a very good condition.
• Chick e-mails and informs staff with required.
• Implementing company in all operational issues ex: DAP, Refund, sales, individual targets, decreasing expenses, keep shop in premium condition and the image of the staff.
• Follow up customers' satisfaction as per company policy.
• Follow up operation paper work, process and policies on daily bases.
• Reporting to area manager.
• Follow up staff performance.
• Be honest and loyal with flexibility.
• Analyzing markets needs and the customer needs.
• Insure that the section has the verities of the goods which the customer needs.
• Achieving good deals with the suppliers to provide good prices for the customers and a good margin to the section.
• Control the waste and the shrinkage rate in the section.
• Achieving high profit, less costs with in the section budget.
• Motivating sales staff by arranging training with the respective.
• Taking care of Product Display & Merchandising, Checking of the competitors Prices & Following up with the department head to Act Accordingly.
• Following the schedule of the suppliers by coordinating with BC department (BUSINESS CYCLE).
• Comparing the daily and the monthly results of the section and the same section in the other branches and try to find the weakness point and working on it.
• Solving the sleeping stock problem by managing and controlling the stock in the selling area and the warehouse.
• Analyzing market potentiality through researches & provide solutions For Development.
• handle and selling all Vodafone services in the store
• Conduct daily stock check to ensure stocks are in order
(Order, Receive, Confirm)
• Taking care of Product Display & Merchandising, Checking of the competitors Prices & Following up with the store Manager to Act Accordingly.
• Developing & maximize the showroom sales to achieve monthly target.
• Assisting To Maintain Showroom Monthly Inventory Stable.
• Preparing daily plans for effective utilization of sales staff.
• Ensure total customer satisfaction at the point of sales & providing after sales service.