Total Years of Experience: 6 Years, 9 Months
December 2010
To August 2017
Sr. Engineer
at Tata Business Support Services
Location :
India - Hyderabad
Responsibility:
Network:
• Managing entire 25 Locations Network.
Configuring Vlans and managing new switches Nortel(Avaya) and cisco according to project requirement.
Contacting and escalating regarding connectivity issues and for timely resolution.
Monitoring 24/7/365 with tools(Netflow and Ping monitor)
• Managing Triton Websense (7.8 & 8.2) proxy server
Creating new rules, identities and policies and restricting access according to project requirement.
Tracking the usage of internet according to business needs.
• Creating and Managing checkpoint firewall(4200 & 5400) appliance
Creating Host, Nodes and allowing or restricting IPs according to project requirement.
Filtering abnormal traffic and restricting intrusions by dropping policies.
Telecom
• Avaya
a) Monitoring over 200 E1 links
b) ID Management
c) Checking alarms on Avaya ( Major, Minor)
• Monitoring AVAYA Application Enablement Services (AES) servers Ver. 6.0
• IT Support Management
a) Managing IT related works for 25 locations in India for our company, which includes as follows:
1) Taking CMS back up day to day (Incremental and Full).
2) Replacement of tapes from loggers.
3) Generating reports from CMS.
4) Genesys PRI Audio codes monitoring.
Network:
• Managing entire 25 Locations Network.
Configuring Vlans and managing new switches Nortel(Avaya) and cisco according to project requirement.
Contacting and escalating regarding connectivity issues and for timely resolution.
Monitoring 24/7/365 with tools(Netflow and Ping monitor)
• Managing Triton Websense (7.8 & 8.2) proxy server
Creating new rules, identities and policies and restricting access according to project requirement.
Tracking the usage of internet according to business needs.
• Creating and Managing checkpoint firewall(4200 & 5400) appliance
Creating Host, Nodes and allowing or restricting IPs according to project requirement.
Filtering abnormal traffic and restricting intrusions by dropping policies.
Telecom
• Avaya
a) Monitoring over 200 E1 links
b) ID Management
c) Checking alarms on Avaya ( Major, Minor)
• Monitoring AVAYA Application Enablement Services (AES) servers Ver. 6.0
• IT Support Management
a) Managing IT related works for 25 locations in India for our company, which includes as follows:
1) Taking CMS back up day to day (Incremental and Full).
2) Replacement of tapes from loggers.
3) Generating reports from CMS.
4) Genesys PRI Audio codes monitoring.
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