Senior Facilities Manager
Telangana Facilities Management Council
Total years of experience :26 years, 7 Months
As a Senior Facilities Manager managed Operations related to the Telangana Region, Hyderabad. I was assigned the Operations of the Telangana Region along with the Talent Acquisition Specialist, Sales Manager, and Project Controller.
Implemented Documentation and Procedures related to Facilities Management.
Facilities Management Manual
Facilities Management Transition
Takeover Checklist.
Organization Chart
Staff Hiring and Job Description
Training Guide
Business continuity plan
Prepare Annual Operating Plan /CAPEX Budget
AMC for equipment
Safety and Compliance
Vendor and Contract Management
Engineering and Soft Services Material List
Asset Management
Standard Operating Procedure (SOP)
Help Desk Operations (HDO)
Help Desk Report (HDR)
Service Request Form (SRF)
Technician and Housekeeper Daily Report (THD)
Checklist
History Cards
Facilities Inspection Checklist
Power Consumption Tracker
Planned Preventive Maintenance Tracker
Planned Preventive Maintenance reports
EHS Documents and Reports
Energy and Efficiency of Equipment
Technical Reports
Training Guide
Risk Assessment
Other Templates & Documents .........
• Managed site Operations and Maintenance that includes Hard and Soft Services, Site Finances, Procurement, Client Relationship, Vendor Management, and Organic Growth within Account & Team Management.
• Managed overall site operations as per the contractual obligation
• Implemented documentation and procedures for Hard Service, soft services, and EHS for Operation and Maintenance.
• Provided training to staff on soft services SOPs, equipment operation and maintenance, and HSE.
• Managed customer feedback and surveys through Quality Score Cards.
Assigned as a Project Manager for IFM account MAADEN, Ras Al Khair, Jubail, Saudi Arabia. On joining the organization established cordial relationship with client MAADEN.
• Project Manager for INITIAL IFM account MAADEN Infrastructure Company, 2497 rooms accommodation for MAADEN employees (Hard & Soft Services 156 staff), MAADEN Phosphate, Plant Operations (Soft Services 56 Staff) and MAADEN Aluminum Company, Plant Operations (Soft Services 53 Staff)
• Managed site Operations and Maintenance that includes Hard and Soft Services, Site Finances, Procurement, Client Relationship, Vendor Management, Organic Growth within Account & Team Management.
• Manage overall site operations as per the contractual obligation
• Manage multi-disciplinary teams of staff that for both accommodation and plant operations which includes Janitorial/Cleaning services, Maintenance (Corrective and Planned Preventive Maintenance), Front office, Pantry Services, Laundry, Community service, Accounts and Procurement, staff accommodation and Transport.
• Managed HSQE and information security as per MAADEN policy
• Implemented documentation and procedures on soft services for operation and Maintenance.
• Provided training to staff on soft services SOP’s, equipment operation and maintenance, HSE.
• Manage customer feedback and surveys through Quality Score Cards
• Manage site finance, which includes Budgets, P&L.
• Oversee contractors for all the project work within the facility
• Manage all minor and major renovation & refurbishment projects
*On joining the organization established cordial relationship with client G4S Security Services C/O Etihad Museum on soft services provided at site.
*Prepared and implemented deployment matrix for effective utilization of manpower and smooth operations.
*Implemented documentation and procedures on soft services for operations at Etihad Museum such as checklists, daily report.
*Provided training to staff on soft services SOP’s, equipment operation and maintenance, HSE.
*Provided leadership, guidance, support and direction to the team deployed at Etihad Museum for smooth operation.
*Studied the market and achieved new business to the organization from the major client IMG Theme Park LLC for deployment of 44 staffs with annual turnover of AED 13, 46, 400.
*Carried out risk assessment of the new assignment at IMG World.
*Prepared and implemented deployment matrix for effective utilization of manpower and smooth operations.
*Implemented documentation and procedures on soft services for operations as per client requirement.
*Closely monitoring of outsourced service provider for fulfilment of their contractual obligations and ensure service is provided at an acceptable quality level.
*Ensure tasks for out sourced FM staffs are delegated appropriately such that it helps smooth execution of day to day activities and optimum utilization of resources.
*Implemented Computer aided facilities management system (CAFM) for help desk operation, maintenance program, asset tracking and space management.
*Monitoring of Help desk operation for Facilities and admin needs as per SLA’s and KPI’s.
*Drive PPM programme of system and Equipments.
>With strong technical knowledge on trouble shooting and diagnostic skills achieved reliable uptime of Critical equipment’s with no major break down.
*Conduct internal audit of the Facility and the Service provider
*Responsible for HSE of the facility. Conduct Fire Marshal and First Aid training to staff for managing emergencies. Plan and organise Fire drills periodically.
*Prepare and monitor site annual budgets on OPEX, CAPEX and ensure expenses are withn allocated budget.
*Provide valuable assistance to procurement team on vendor selection process including identification, deployment/procurement, rates and contracts finalization.
*Ensure all approvals and certificates permits/licenses pertaining to the facility as per Government statutory requirements are in place and renewed timely.
*Laisioning with various Government bodies such as Electricity department, Municipal Corporation, Customs department etc.
*Plan and carry out planned annual shut down maintenance activity of systems and equipment’s.
*Prepared and receive approvals from Senior Management Team on various Business cases and project initiation plans for minor and major renovation and refurbishment projects.
*Implemented/introduced new services and ideas to improve work environment and business requirement, such as Concierge service, In-house broadcast etc...
*Participate in Site Management Monthly meetings and give presentation on Facility Management monthly update.
I was recruited by TATA Consultancy Services for its new facility Deccan Park at
Hyderabad. During this short duration at TCS, I was responsible for Facilities Management of the organisation.
Responsibilities
*Following up with various contractors for completion of the new facility Deccan Park at Hyderabad as per the consultant design and specs
*Snagging of the Facility with respect to civil and interiors and Technical
*Successfully completed Handing /Taking over of the facility
*Structuring of the Facilities Management department Managed by HADEN IFM
*Implementation of documentation and procedures related to Facilities Management.
*Project Handing/Taking over as the facility was under the final stages of completion
*Implemented documentation and procedures related to Facilities Management, Business Support and physical security.
*Introduced Facilities management service providers for Technical services on Operation & Maintenance of systems and Equipment’s, Housekeeping services.
*Implemented standard operating procedures, PPM Schedules, check lists and History Cards. Streamlined systems and procedures followed by the service providers
*Various AMC contracts for system and equipment’s were finalized with detailed scope of work.
*Implemented Management information system (MIS reports).
*Introduced documentation and procedures for effective management and control over Stores management.
Tata Consultancy services came up with a new facility Deccan Park at Hyderabad as a Global service centre. Haden IFM was awarded Facilities Management for its facility. With my contributions to Haden at ISB, I was called again by Haden IFM as a senior Mechanical Engineer at TCS. During the short tenure, my contributions were, Supervision of the project, structuring of the department, snagging of the systems and equipment’s.
Facilities contract for Indian school of Business has been taken over by Sarovar Park Plaza since August 2003. After Sarovar Park Plaza took over Facilities Management, with my strong technical background and my contributions to ISB, I was inducted into Sarovar park plaza as a Maintenance Engineer. During this period I was responsible to lead a team of Technical staff for over all maintenance of ISB main facility and accommodation blocks
*Responsible for Operation & Maintenance of systems and Equipments.
*Executing day-to-day activities related to the department.
*Was in charge of supervisors and technicians to motivate and guide them to carry out routine, preventive and break down maintenance of various equipments.
*Scheduling sub ordinates jobs.
*Prepared and implemented various maintenance programs for all the equipments
*Responsible to lead a team for Operation & Maintenance of systems and Equipment’s.
*Executing day-to-day activities related to the department.
*Was in charge of supervisors and technicians to motivate and guide them to carry out routine, preventive and break down maintenance of equipment’s
*Supervision of renovation and extension of the building, for addition of 120 rooms to its existing building.
*Executing day-to-day activities related to the department.
*Was in charge of supervisors and technicians to motivate and guide them to carry out routine, preventive and break down maintenance of various equipment’s.
*Scheduling subordinates jobs.
*Prepared and implemented various maintenance programs for all the equipment’s.
*Maintained record of maintenance/breakdown of equipment, stocks inventory.
*Assisted the technicians to effectively manage breakdown of the equipment's by analyzing the fault and repair in shortest possible time to ensure smooth functioning of the concerned department
*Coordination with F&B, Housekeeping and Laundry Department for smooth operation of the Hotel.
*Overseeing on Operation and Maintenance of HVAC system, Diesel Generators, Fire Alarm System, Fire Hydrant and Sprinkler system, Reverse Osmosis Water Treatment plant, Boilers, Laundry and Kitchen Equipment's.
Passed First class with Distinction
Passed second class