Audit Manager
Pwc - United Arab Emirates
Total years of experience :11 years, 5 Months
Key Contributions
• Providing a comprehensive range of Assurance services and strategic business advice tailored to the unique needs of clients. Delivering effective solutions and business insights to drive client success and growth.
• Proficiently managing diverse clients spanning four locations, including a startup in the FMCG e-commerce sector, Indias largest passive telecom infrastructure company (worlds 2nd largest), and a hospitality business spanning four locations.
• Leading teams of Junior and Senior Consultants, overseeing risk-based advisory projects encompassing process improvement, organizational development, management consulting, risk management, and internal controls.
• Monitoring audit progress, defined team responsibilities, and established communication with stakeholders.
• Proactively drive business development by identifying and pursuing new opportunities, preparing compelling business proposals and presentations, and organizing/participating in client events.
• Cultivate collaboration and knowledge-sharing within the team, enhancing overall team effectiveness.
• Establish and maintain personal credibility with clients, contributing to successful client relationships.
• Conducting comprehensive Internal Audit, IFC, and Compliance review for a prominent hospitality client. Covering diverse areas, including Revenue management, F&B, Front Office Management, Sales & Marketing, Procurement, Logistic Contracts, HR & Payroll, Engineering and security, and Housekeeping.
Key Contributions
• Provided strategic oversight in the execution of audit assignments in line with the Internal Audit plan and within the budgeted time. Directed the adoption of best audit practices and appropriate audit techniques.
• Partnered with Audit leadership of the company in the development of the Risk Based Annual Audit Plan and Internal Controls Framework including the Risk Matrix across the diverse domains such as Real Estate, Hospitality, Technology, Fashion & Lifestyle, Hospitality, & Digital operations.
• Collaborated with cross-functional business functions such as procurement, marketing, handover, and CRM to drive internal controls and operational efficiency.
• Identified emerging control issues and operational risks; reported and documented effective recommendations to the Audit Management and Business Stakeholders.
• Coordinated with the Stakeholders, Business Management, and other control groups (i.e. risk management, compliance, fraud prevention) for establishing strong working relationships while maintaining independence.
• Performed time and motion analysis of business functions such as procurement and handover teams to support the business management in strategic decision-making on the sufficiency of resources in respective functions.
• Exhibited prowess in conducting extensive research to identify the root causes of poor customer satisfaction, resulting in a comprehensive report detailing key areas for improvement.
• Achieved reduction in lead generation costs from 350$ to 190$ by conducting a comprehensive analysis of paid search results, development and performance of landing pages and identifying key areas for improvement aa well as ROI.
Key Contributions
• Managed cross-geographical teams (USA, Europe, & Asia) of up to 8 senior auditors and data analysts and successfully delivered internal audit assignments.
• Hold the credit of identifying process gaps within the procurement function that were not limited to a specific geography but were found across other global locations resulted in quantifiable cost savings for the organization.
• Worked closely with the cross-functional teams from different locations to execute SOX planning and review in accordance with the COSO framework; accurately determined the volume of controls to be tested annually; developed a tracker to ensure effective SEC compliance. Conferred for assisting in streamlining SOX planning, work allocation, documentation, and reviewing processes.
• Accredited with the appreciation at a Global Platform for delivering the Impactful Audit Report for performance excellence with a sense of urgency.
• Reputed for creating avenues for teams by creating reliable future engagements and hands-on experience using SAP.
• Led Internal Audits for a US fortune 100 manufacturing conglomerate. Covered areas such as indirect procurement, accounts receivable, human resources, fixed assets, plant operations, facilities management, & SOX compliance reviews.
• Member of the prestigious Corporate Audit Leadership Program (CALP).
Key Contributions
• Implemented a new categorization system for Channel Partners, optimizing backend rebates and Front-End Claims, leading to cost savings. Reviewed and enhanced crisis management and business continuity processes, ensuring effective response during the global Covid-19 lock-down.
• Led process walkthrough, designed internal controls, and validated controls for Global Supply Chain, reducing order fulfillment time.
• Conceptualized cost-effective Reports & Analytics Dashboard for audit engagements and an Issue Quantification & Business Impact Dashboard highlighting key impacts, acknowledged by senior management.
• Created a comprehensive Knowledge Guide for auditors, serving as a curriculum for effective audit performance.
• Executed Internal audits for a US fortune 500 IT company. Covered diverse areas including channel partner management, special pricing, front-end claims, back-end rebates, global supply chain processes, crisis management, and business continuity management.
Deloitte is the largest professional services network by revenue and number of professionals in the world and is considered one of the Big Four accounting firms along with EY, KPMG and PwC. It provides industry-leading audit, consulting, tax, and advisory services.
Analyst
Key Contributions
• Conducted data analysis by identifying trends and outliers for expense claims (airfare, hotels etc.); specialized in using Robotic Process Automation (RPA) tool to identify duplicate expense claims.
• Diligently identified multiple instances of errors and fraud to break off revenue leakage in the organization.
• Remarkably conducted interviews with the concerned party based on the investigation results, shared periodic knowledge of the approach and findings with the wider team.
• Received Spot Award within 6 months of joining the team for identifying fake expenses & stopping revenue leakage.
• Led Internal audits for one of the largest property development companies in the UAE for reviewing Digital marketing, Customer Relationship Management (CRM), Handover and Procurement areas.
• Executed internal audits and internal financial controls review for clients in aviation and hospitality sector.
PAST EXPERIENCE
• Consulting engagements of companies in aviation, education and media
• Internal Controls review of companies in advertising, duty free and logistics
• Statutory audits of companies in Manufacturing sector including government organizations
• Internal audit of mid-sized IT company
• Bank Audits