IT Support Technician
Lulu Group International - Saudi Arabia
مجموع سنوات الخبرة :5 years, 3 أشهر
My previous company belongs to retail sector where
IT department mainly focus on Technical support & SAP end user support.
Maintane & monitor computer systems and networks providing technical support.
1.POS (point of sale) configuration
2. SAP user end support
3. Troubleshooting LAN & internet connectivity
4. Biometric attendance &access control terminal
5. IT Helpdesk ticketing
6. Ip telephony
7. Wireless access points configuration
8. Weigh scale configuration
9. Active directory
10. Network swtiches
11. Sophos end point security
12. PDT (portable data terminal)
13. IT Asset monitoring
14.Microsoft 365
15. Installing and configuring computer hardware, software, networks, printers, scanners and other IT perpherals.
etc
BCA (Bachelor of Computer application)