Parts In-charge
ZAHID Tractor HMC LTD
Total years of experience :20 years, 11 Months
Designation : Parts In-charge (Western Region) Job Profile: Control and operate the Regional Parts Dept. to ensure customer satisfaction. Operate the Department to manufactures' standards. Supervise the warehouse stuf. Responsibilities : Sell aftermarket products to dealership customers Work with vendors to ensure good pricing and service Understand and accommodate the short/mid/long term requirements of the aftersales departments. Identify and contact new manufactures and vendors. Mohammed Saif Ullah Khan Forecasting parts needs and ordering parts to maintain optimal inventory levels. Ensures all internal requests for parts are billed on service repair order Hires, trains, motivates, counsels and monitors the performance of all parts department staf. Prepares and administers an annual operating budget for the parts department. Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts Monitors and adjusts inventory to minimize obsolescence. Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory. Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs. Attends managers meetings & Holds weekly department meetings. Provides technical assistance to parts department employees Handles customer complaints immediately and according to the dealership's guidelines. Supervises custodians to ensure that work area is kept clean. Enforces safety requirements, including but not limited to forklift training and operation Maintains professional appearance. Other duties as assigned.
Designation : Parts Product Support Administrator Job Profile: Maintain Parts Inventory levels to company policies through running stock orders in the time frame set by the company. Reduce Inventory levels for older vehicles. Coordinate with the main suppliers on supply issues Responsilbilities: Review the weekly /fortnightly stock orders Air / Sea, Edits and transmits to the suppliers Coordinate the information supplied by the suppliers, e.g.. Parts on back order, Scrapped parts, Replaced Part Numbers, Technical information, VADIS updates etc, with the Regions to ensure the Parts inventory is kept updated Mohammed Saif Ullah Khan Discrepancy Report Claims are processed as per company policy and Credit Notes from the diferent suppliers are distributed to the appropriate Branches Coordinated with the B/O clerk for the supply of Emergency Orders from the suppliers Support the Branches when identification of Parts are dificult, contact the suppliers for confirmation of the correct Part Number. Prepare initial Orders for New Vehicle models