IT Manager
Mauzan Group of Companies
Total years of experience :18 years, 7 Months
• Involve, deploy and managing entire IT Infrastructure and handling IT operations of Mauzan group and its related entities.
• Manage information technology and computer systems.
• Plan, organize, control and evaluate IT and electronic data operations.
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
• Design, develop, implement and coordinate systems, policies and procedures.
• Ensure security of data, network access and backup systems.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Identify problematic areas and implement strategic solutions in time.
• Audit systems and assess their outcomes.
• Preserve assets, information security and control structures.
• Handle annual budget and ensure cost effectiveness.
• Implemented the ERP Solution - Retail Insight 3.0/4.0/5.0 and Payroll software-Payroll Insight 1.0 along with its database management with SQL SERVER 2008 R2.
• Implemented ERP modules : POS, Supply Chain Management, Financials (GL, AP & AR), Manufacturing and HR/Payroll.
• Implemented Qnap and cloud backup solutions implementation for the organization.
• Involved in E-commerce design (www.mauzan.com) from requirement study, analysis and implementation using Magento platrform and managing CMS operations to backend operations.
• Managing the online portal upgrades and performing backend operations on website.
• Ensure to avoid failures and downtimes and execution of IT activities and requirements.
• Suggest and implement technical operations from time to time to organization for the development and profitability of organization.
• Worked under the Business Solutions department as IT Support mainly focusing on implementation of business applications and implementations.
• Involved in the ERP implementation of MS Dynamics Navision integrated with LS-Retail/LS-Hospitality for around 100 retail stores of Paris Group including UAE and Bahrain region.
• Responsible for roll out and training of MS - Dynamics Navision in Retail and Hospitality based business domains.
• Provided training of modules of the software to the users of application software.
• Handled the entire process from the trouble shooting of network related problems until the entire completion of POS projects.
• Been a part of reporting such as back office operations for salesman statistics and inventory related calculations for retail and hospitality solutions.
• Installing and implementing biometric devices for the office and for the retail outlets.
• Technically involved in TCP/IP networking, router and firewall configurations.
• Involved in HR department process for the implementation of HRMS solutions.
• Management and reporting of Call Center solutions of Bharthi Cellular such as PACS and PPAS.
• Analyze and design the requirements, get the design approval from the project leader, developing the system in development environment.
• Provided support in developing modules by gathering user requirements from clients and submitting the delivery ontime to team lead.
• Involved in STP (Software Testing Process) and thereby analyze results related with UAT. Assisting with team subordinates to complete the assigned modules of a project.
Projects done: 1. Design based Website (festival oriented with photo galleries/videos) using Adobe flash & Dreamweaver technologies.and 2. Chat window platform using networking technologies and Visual C++ programming.