Freelance Travel Consultant
Freelancing
Total years of experience :9 years, 8 Months
• Arrange travel for business and vacation customers.
• Find fare and schedule information.
• Helping frequent travellers to budget and save both money and time.
• Book reservations for travel, hotels, and tours.
• Giving advice about the current situation where the clients travel.
• Make alternative arrangements if changes arise before or during the trip.
• Organized details for corporate and business trips, including booking transportation and coordinating schedules for conferences and meetings.
• Dealt with payment processing services for bookings and refunds for AbbVie, Abbott, Danaher and Temenos employees.
• Developed loyal client base due to excellent listening and research skills and keen understanding of travel budgets.
• Provided exemplary customer service to new and existing clients, resulting in lasting relationships and secure new travel assignments.
• Responded to clients' questions, issues and complaints and implemented appropriate solutions.
• Booked travel Airline tickets, including hotels, car rentals and alternate ground transportation.
• Helped AbbVie to save more than 200000 Saudi Riyal from the annual budget by coordinating with Travel Manager to implement local travel policies.
• Sold, printed and issued tickets to guests.
• Responded to customer inquiries related to services or accommodations and
promptly addressed issues or complaints.
• Prepared customer invoices, accepted payments and processed refund and
cancellation requests.
• Answered customer telephone calls promptly and appropriately.
• Provided services efficiently and with high level of accuracy.
• Alerted customers to upcoming sales events and promotions.
• Completed daily accounting tasks including tracking funds, preparing deposits and reconciling accounts.
• Maintained and processed invoices, deposits and money logs.
• Compiled general ledger entries on short schedule with 100% accuracy.
• Used accounting Tally software to issue tax returns and prepare consolidated
reports.
• Trained new employees on accounting principles and company procedures.
• Managed entire accounting cycle including gathering information, preparing
documents, finalizing reports and closing books.
Ticketing and reservation, Check-in and check-out procedures, General tourism knowledge,
Bachelor of Commerce from University of Calicut
+2 Commerce.
