محمد Sirajudeen, Software Engineer

محمد Sirajudeen

Software Engineer

Hinduja Tech

البلد
الهند
التعليم
بكالوريوس, Electronics and Communication Engineering
الخبرات
13 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 6 أشهر

Software Engineer في Hinduja Tech
  • الهند - تشيناي
  • أشغل هذه الوظيفة منذ يونيو 2014

Change management, Release Management & Service Catalogue Management

Change Management Executive في Vodafone Global Services Pvt Ltd
  • الهند - تشيناي
  • ديسمبر 2010 إلى يونيو 2014

ITIL Change Management

*End to End Change Management (RFC to Review & Close)
*Convene Change Advisory Board (CAB) Meetings, approve & authorize Change Requests.
*Involve in all Change Project Calls, CSI Initiatives and host weekly process improvement calls.
*Reporting and Post Implementation Reviews (PIR)
*Host Bridge Calls and keep stakeholders informed about the progress of implementation significant changes.
*Prepare and send Forward Schedule of Changes(FSC)
*Design and manage Change Management Dash boards using Sharepoint 2010

الخلفية التعليمية

بكالوريوس, Electronics and Communication Engineering
  • في Mohamed Sathak A J College Of Engineering/Anna University
  • مايو 2008

*Scored 73% aggregate in University Exams. *Underwent one week In-plant Training in Reliance Communication where I learnt about basic telecommunication technologies. *Underwent one week In-Plant/Project Training in SCADA in Southern Railways. This training helped me a lot in designing and executing a working model for my final year project where I designed a Remote Terminal Unit(RTU) that could be controlled from a remote place with help of a SCADA Model which consists of Microprocessor Control, communication via RS232 Cable, sensors, a HMI Human Machine Interface that was designed using VB and a bit of Electronic C programming. *I have also attended various State Level and Technical Level Symposiums.

الثانوية العامة أو ما يعادلها, Maths/Science
  • في Bethel Matriculation Higher Secondary School
  • مارس 2004

*Scored 82% in the State Board Higher Secondary Exams. *Participated in various events such as Science Clubs and Science Exhibitions. *Submitted a working model of a hovercraft that we designed for one of the Science Exhibitions organized by our school.

Specialties & Skills

Customer Service
IT Service Management
Change Management
BMC Remedy
MS Office( Word Excel Powerpoint Outlook )
STORM(Services for Television, Online and Radio Media)
BMC Remedy 7.5 - ITSM Single Change
Amdocs Clarify CRM
Livelink 9.5
SAP Business Objects Enterprise XI
PONS(Planned Outage Notification System)
NMS(Network Monitoring System) - SMIT Go Global

اللغات

الانجليزية
متوسط
التاميلية
متوسط

التدريب و الشهادات

ITIL Foundation Certificate in IT Service Management (الشهادة)
تاريخ الدورة:
June 2013
صالحة لغاية:
January 9999

الهوايات

  • Professional Networking & Knowledge Sharing
    I have prepared a handbook based on ITIL Foundation 2011 syllabus which I had uploaded on my professional networking site (http://www.slideshare.net/mdsiraj/itil-2011-foundation-all-volumessigned). I have set it open for public so that anyone can download it and gain knowledge on ITIL This document has already received 500+ views and downloaded over a 100 times.