Technical sales Team Leader
Alcatel- Lucent Saudi Arabia
Total years of experience :22 years, 4 Months
Optics Presales Manager for Alcatel Lucent Saudi Arabia Jan 2010 :
As Part of international assignment In Alcatel Lucent MEA I have been recommended to lead the optics presales team in Saudi Arabia supporting the booming business need for DWDM Design and solution offering especially with 1830 PSS .
With the Below achievements
- First DWDM won project with STC for Alcatel Lucent with 1830 PSS Rel 3
- CCASG ( Strategic industries authority ) between 6 Gulf countires with Transmission connectivity using 1626 LM
- ZNCP ( Zain National Core Project )
Part of Regional PLM ( Product Line Management ) and consulting Engineers team for EMEA region
proactively supports the business priorities as outlined in agreement with the division
Support Technical Sales in selected opportunities to define winning offer strategy, identify product dependencies, and initiate actions for product roadmap influencing.
Drive the business development & Evangelization of new emerging technologies. Identify candidate first-off customers, such as Data Center Interconnect, SDN, Network Transformation, Strategic Industries, etc
Defining and promoting the best solutions & architectures available from our portfolio to deal with customers’ business challenges
Influencing customer technical teams to align with our long term roadmap and vision, as well as extracting customer perspectives to support our internal portfolio planning efforts through face-to-face discussions, customer workshops and presence at relevant events and trade shows.
Consolidate technical requirements of EMEA customers, interlocking and prioritizing them with the Business Unit
Transmission Competence Center Team Leader : ( Jan 2009 )
- Supporting advanced Presales Activities for Middle East and Africa, with leading a group of 4 Advanced presales engineers .
Senior Transmission Presales Engineer ( Started Jan.2008 )
- Handle presales activities within Transmission Team ( responding to RFP, Clarification meetings with customer, Technical Solution presentation and defending .. )
- DWDM / Optical Transport Network Design
- Deliver customer presentation for Optics products and solutions
- Prepare Optics proposals and reply to customers inquires.
- Integrate with other products tendering members for consolidated offers
Work as a part of the technical sales Department team to Responsible to provide total soltuion and consultancy service to the Customer starting from :
1. Market Research and anlaysis
2. Service Anlaysis and Planning
3. End to end Network solution and planning
4. Pricing Strategy
5. TCO, ROI analaysis
6. Network Transformation Strategy Support
Focusing on providing tailored and end to end solution ensuring customer satisfaction and profitability
Currently working in Telecom Egypt Transmission Execution Department. Started January 2002.
Access Networks:
Responsible for delivering HDSL services to customers and following up their requirements then hand over this services up and running to customers and O& M department in Telecom Egypt .
Transmission and Data Core Networks:
Responsible for getting specific contract between Telecom Egypt and Equipments Providers into force.
Follow installation and commissioning progress according to project time schedule.
Solve any obstacles that face progress of the project .
Reporting to General Manager and escalating higher level issues.
Communicate valued customers and Execute their requests to Telecom Egypt like (City Stars, Equant, Microsoft, Cemex …etc.).
Projects involved in:
Extension of SDH Transmission Projects for Greater Cairo network for voice, mobile and data traffic by (SIEMENS and HUAWEI).
Currently involved in the implementation of the IP- MPLS core network project to support carrying of VOIP and Data Traffic delivered by Cisco Systems. With 12k and 10k and 7k Routers.
Huawei Transmission Product Manager Training Track including : 1.MSTP /NG-SDH technologies 2.OSN family over view 3. OSN 1500/2500/3500 product description 4.OSN 1500/2500/3500 product Operations
International Course by Alcatel (France 4 to 14 - 1 – 2005 ) consisting of : • General Presentation of SMWE4 system. • O&M of 1626 LTE with the 1320 CT software. • Network Equipment Management 1353 NM. • Fundamentals of O.C.P
Course by IBM Egypt : Cisco Certified Network Associate (CCNA). (INTRO, & ICND) from (1 to 15) -6 -2004.
IT Technology Tracks 1&2 (March –April 2004) on: 1. Introduction to Data Networking. 2. Understanding TCP/IP. 3. TCP/IP Advanced. 4. Frame Technology and Applications. 5. ATM Technology and Applications. 6. MPLS Networks. 7. IP Multi-Service and Quality of Service.
Lucent Technologies: Wireless systems track: (5 weeks) from 7 to 8 - 2003 on: 1. Wireless Systems Fundamentals. 2. GSM system (planning and implementation). 3. CDMA IS -95 system. 4. Global Packet Radio System (GPRS). 5. Universal Mobile Telecommunication System (UMTS).
One month training course in NEC corporation in Japan on: 1. SDH fundamentals and theory. 2. 155M / 622 M bit/s Multiplexers installation, Commissioning and maintenance. 3. INC management system for SDH network that Work under HP open view NNM
B.Sc. in Electrical Engineering (Electronics and Communications Department) from Faculty of Engineering - Ain Shams University. Graduation Grade: Good. Year: 2001 • Subject: Multi Wavelength Optical Network • Grade: Excellent.