Human Resources Manager
Emirates Park Zoo & Resort
Total years of experience :13 years, 8 Months
• Managed all aspects of Human Resources and payroll for 400 employees with a specific focus on strategic planning and direction.
• Design and Deliver world-class employee experiences for multi-industry (Zoo/ Resort /F&B / Veterinary Hospital / Engineering & Construction)
• Providing employee relations guidance and support across all aspects of people policies and procedures, coaching managers in using
these to support the high performance of teams and individuals.
• Designed a job description system that included job surveys, job analysis, and workshops to train managers and employees.
• Work collaboratively with others on cross-functional to execute strategic initiatives, generate ideas, and introduce new concepts and
HR processes.
• Ensure a high level of customer service and maintenance of SLAs to all employee inquiries.
• Regularly reviews processes for opportunities to streamline or eliminate gaps to make processes as easy as possible for Employees,
Managers, leaders, and the HR Function.
• Collaborating with other teams to set timelines and develop implementation plans for identified opportunities.
• Accurately prepared payroll and tracking data using Vow ERP System.
• Headcount of 250 employees and Led and provided direction for human resources team of \[3\]
• developed and delivered of HR strategy & leads the communication
• worked with managers to ensure that engaging career development plans are developed and implemented for our employees.
• Leaded and supported top management in key organisational change management initiatives (organisational culture change, business process re-engineering, reorganisations, Workforce Planning).
• Assessed and improved compensation packages to attract highly qualified applicants for organizational vacancies
• Maintains the work structure by updating job requirements & job Descriptions for all positions
• Maintains organization staff by establishing a recruiting, testing, interviewing Program; counselling managers on candidate selection; conducting and Analysing exit interviews, recommending changes & complying according to labor law.
• Created, generated, and maintained effective HR reporting, including turnover, headcount, recruiting, organization charts, and other key HR metrics to drive organizational effectiveness.
• Maintained management guidelines by preparing, updating, recommending Human resource policies and procedures and ensuring employee compliance to all company policies.
• Streamlined HR efficiencies, coordinated new hire orientations, and provided onboarding and training for 100 new employees
• Facilitated onboarding sessions and on-the-job training for new hires, strengthening job position knowledge and skill set in employees
• Accurately prepared payroll and tracking data using Focus ERP system
• Headcount of 1200 employees, Led and provided direction for human resources team of \[7\]
• Advised and assessed managers with recruitment needs, actively participating in screening and interviewing
• Arranged for Group Medical Insurance for all Staff
• Managed payroll-related information for new hires, adjustments, terminations
• Developed and aligned the human resource strategic plan with the organization's strategic plan
• Developed and managed HR budget that supports the organizations strategic goals, objectives, and values
• Developed employment policies, practices, and procedures to support organization goals
• Monitored the legislative and regulatory environment for proposed changes and their potential impact to the Organization
• Developed, implemented, and evaluated orientation and on-boarding processes for new hires, rehires, and Transfers
• Maintained records and compiling statistical reports concerning personnel-related data such as hires, transfers, Performance appraisals, and absenteeism rates
• Managing Microsoft Dynamics NAV Human Resource Management ERP system
• Structured compensation and benefits according to market conditions and budget demands
- Ensured all Human Resources functions, Employee Relation, policies & procedures reflect, encourage & recognize diversity, and aligned with corporate values.
- Established and developed proactive communication channels between individuals and groups.
- Developed, conducted & implemented training for all associates, including management.
- Prioritized and delegated work assignments, provide direction and guidance, and provide constructive feedback and career guidance.
- Developed appropriate staffing & retention goals, strategies, & activities to achieve business results.
- Handled Visa procedures for employees entering and exiting the country.
- Managed accommodation facilities and support services for employees.
- Provided advice and counsel to managers and supervisors regarding HR policies, practices, and employment laws.
- Managed and advise on routine and complex employee relations issues.
- Prepared and maintained employee handbook and policies and procedures manual.
- Keeping a record of employee’s attendance & leave details.
- Ensured compliance with Ministry of Labor, and UAE legislation, standards, systems and regulations, in all HR activities.
- Created, coordinated and implemented of internal and external employee development programs, including employee orientation.
- Maintained standards of safety and comply with Company’s Health, Safety & Environment Management System requirements.
- Monitored and maintained WPS System
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The Human Resource Business Professional (HRBP®) is a global, competency-based credential that is de
ORGANIZATIONAL DEVELOPMENT
Certificate Of Achievement ( PHR / SPHR ) The Professional in Human Resources (PHR®) certification demonstrates mastery of the technical and operational aspects of HR practices and U.S. laws and regulations. The professionally relevant credential is for the HR professional who focuses on program implementation, has a tactical/logistical orientation, is accountable to another HR professional within the organization and has responsibilities that focus on the HR department rather than the whole organization. The Senior Professional in Human Resources (SPHR®) certification is recognized as a professionally relevant credential for those who have mastered the strategic and policy-making aspects of HR management in the United States. It is designed for the HR professional who plans, rather than implements, HR policy, focuses on the “big picture,” has ultimate accountability in the HR department, has breadth and depth of knowledge in all HR disciplines and understands the business beyond the HR function and influences the overall organization.
Bachelor's degree in Quality Control Science
