Technical suppport Repersentaive
Etisalat UAE
Total des années d'expérience :2 years, 11 Mois
■respond to requests for technical assistance in person, via phone, electronically
■diagnose and resolve technical hardware and software issues
■research questions using available information resources
■advise user on appropriate action
■manage and coordinate all marketing, advertising and promotional staff and activities
■conduct market research to determine market requirements for existing and future products
■analysis of customer research, current market conditions and competitor information
■process orders, forms and applications
■handle and resolve customer complaints
■produce call reports