Sales and Operations Executive(B2B)
More Ideas General Trading LLC
Total years of experience :7 years, 1 Months
⦁ Building business by identifying and selling prospects; maintaining relationships with clients.
⦁ Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.
⦁ Calling & fixing appointments for the team.
⦁ Arranging approvals across Emirates.
⦁ Maintaining team members Incentives.
⦁ Maintaining Promoters Payments. Maintaining records of all payments received from accounts on monthly basis.
⦁ Contributing to team effort by accomplishing related results as needed.
⦁ Maintaining quality service by establishing and enforcing organisation standards.
⦁ Sells products by establishing contact and developing relationships with prospects by recommending solutions.
⦁ Cold calling prospective clients.
⦁ Products by establishing contact and developing relationships with prospects by recommending solutions.
⦁ Outbound & Inbound calling on data collected through lead generation activities / secondary data sources.
⦁ Daily follow-ups on older leads and work on new leads.
⦁ Maintains quality service by establishing and enforcing organization standards.
⦁ Experience in a fast-paced sales environment driving performance to reach targets with a focus on conversion.
⦁ Responsible for web order management, ongoing maintenance and update of the product database, including addition of new products (gather product details/images/copy) and continually monitoring/changing outdated information (e.g. discontinued products, price, etc.).
⦁ Replying to all customer enquiries in a timely and accurate manner.
⦁ Significant experience in servicing customer queries in both an online & offline environment.
⦁ Proven experience in an E-commerce role with exposure to operational element Experience of managing a team.
⦁ Proven experience of a sales environment with the ability to proactively sell to an online/telephone audience.
⦁ Understanding of E-commerce fulfilment process and how to achieve cost effective business solutions while maintaining high levels of customer satisfaction.
⦁ Onboarding new sellers and listing their products on website.
⦁ Customer service experience and the ability to deal with difficult customers.
⦁ Ability to plan, prioritize and manage multiple tasks and deliver to tight deadlines.
⦁ Monitor of online sellers and managing the removal of unauthorized marketplace sellers
Responsible for Scaling operations at Bangalore.
•Training and onboarding of driver partners and solving their problems related to payments, trip fares and device.
•Provide technical support to existing driver partners.
• Handling in person communications between UBER Bangalore and our partner community and informing them about
company’s developments and supply positioning
• Responsible for quality achievement and training drivers accordingly
• Responsible for driver training and driver retention
• Responsible for BYOD, Fraud control, vehicle financing, re-engagement, planning and delivering of all on demand activities for Bangalore.