Customer Service Executive
Zain Telecom
مجموع سنوات الخبرة :1 years, 10 أشهر
Answering customers call politely.
Answering customer queries.
solving customers problems.
Focusing on their need and wants.
Providing them with what they are looking for.
Looking for best feedback.
Answer phones and respond to customer requests.
Provide customers with product and service information.
Upsell products and services.
Identify, research, and resolve customer issues using the resources.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
I have scored 3CGPA out of 4. During my studies i was the part of university sports organizers and participated in university sports competition and was being awarded by the rector of the university. i have conducted business weeks in my university and also actively participated in that. conducted 3 days entreprenuer week where our group completed personal selling project.