General Manager - PR
Soundlines Group
مجموع سنوات الخبرة :16 years, 3 أشهر
• Integral in company policy and compliance
• Worked with HR to develop company compensation for multiple departments
• Developed recruitment procedures and interviewing assessment tools to recruit, select, and place exceptional Manpower in Gulf Countries.
• Executed searches for critical positions, supporting senior management from job definition to new hire on boarding.
• Monitored the labour legislation and implemented required changes to keep the process compliant
• Built a quality relationship with the internal customers and external recruitment agencies
• Explored the best market practices in recruitment and staffing and implemented the appropriate practices in the organization
• Designed leadership training for structured behavioral interviews and assessments in accordance with brand interviewing and selection strategy, incorporating the customer service behaviour
• Ensured that club was kept clean.
• Reviewed health code standards with employees.
• Established strategies to increase memberships and sales.
• Reviewed club operations and made efficiency recommendations.
• Handled employee payroll issues and ensured timely direct deposits
• Addressed employee issues as necessary.
• Interviewed new hires and implemented training strategies.
• Prepared monthly employee performance reports.
• Organized tours for potential club members.
• Ensured 24/7 staffing and prepared weekly staff schedules accordingly.
• Developed incentive-driven employee programs
• Scheduled tours and set membership quotas.
• Reviewed billing and payment processes and made efficiency improvements.
• Handled member inquiries.
• Promoted member services.
• Monitored fitness club website and social media platforms to evaluate feedback.
• Assisted new members and provided facility tours to fitness club guest.
-Training the clients to achieve their goals, maintaining their progress reports, conducting their fitness assessments, making schedule cards for the clients etc.
-Giving complete attention and dedication to clients during personal training slots as well as attending to general clients on the floor during vacant slots.
-Making courtesy calls to clients reminding them about their Fitness assessments etc.
-Actively participating in Company’s internal & external activities & any other jobs assigned by the Gym Manager.
•Identify channels to market and promote Client services and products in the area of operation.
•Manage, plan, coordinate and control financial services sales activities offered to existing and targeted customers.
•Meet and exceed Sales production targets.
•Provide individualized and reliable service to customers to increase satisfaction level and client experience.
•Keeps an eye on competition and competitive products newly launched while continuously devising sound business plans to increase market share.
•Create and maintain relationship with clients
and Visit them, organize and conduct presentations to potential and existing customers if need.
•Assist Sales Manager to develop a strong sales team to ensure team target be fully achieved.
•Live and promote the mission, vision and values of the company, and constantly improve and update procedures and processes to ensure excellent delivery of all insurance services.
•Main job responsibilities include Import of all types of garments and fabrics along with the accessories and to make the sales in the local markets.
•Responsible for the entire Business Development, Sales, Investment and Marketing strategies within the department. Involved in developing new products that complement our company’s commercial facilities and growth.
•Dealing with Companies in China and Turkey and develop the business and Communicate to get the best offers and good deals which benefit our company.
•Conduct Market research, Due Diligence and Feasibility studies to identify new market opportunities to support the development of new business initiatives and investments and ensure these are aligned with the business strategies in place.
•Drive the sales via marketing campaigns for continued growth of the company.
• Fleet and export sales of Honda cars for trading enterprises (A member of Al Futtaim group of companies, one of the largest and most successful business house in the gulf region.
• Auto finance (Banks, Auto Loans Customers)
• Insurance companies processes
• Contracted with government departments' supply them with Automobiles.
• Increased sales by 130% in one year only.
• Gained different customer accounts with excellent business relations
- Lead a team of auto loan sales executives
- Provide team with the vision of project objective, motivate and inspire them and effective counseling as needed.
- Guide team on effective and efficient sales of the product.
- Provide feedback to team leaders & specialists to close gaps via means of coaching.
- Ensuring the team over achieves monthly targets.
- Successful achievement of targets till date and topped in sales in the debut month
- Increase auto loan sales by 75%
- Providing prospective customers
- Assisting customers to process their loan application, file booking.
- Maintain a good relationship with the dealers of the various car showrooms.
- Monthly target fulfillment during all my working period
- Reporting directly to the Sales Development Manager on all issues including sales progress
- customer satisfaction, and the requirements of the organization to keep it competitive and attractive.
International English Language Testing System
Course Content: • Sales • Customer Services • Business Communication • Business Etiquette • Leadership • Project Management