Presales Specialist
ATCOM
Total years of experience :11 years, 1 Months
• Technical Consultation to advise the best and optimum solution to customers’ business telephony and contact center needs
• Design optimum solutions to meet and exceed customers’ expectations
• Advise clients with latest technology trends to keep their systems up to date
• Prepare Technical Scope of work and other documents
• Resolve business issues with latest solutions
• Stay abreast on the portfolio offerings and industry needs to offer best value for the client
• Prepare solution costing
• Maintain technical certifications.
Job Duties:
• Project Documentation: Designed and edited General Arrangement/ Internal General Arrangement Drawings for various panels. Edited Wiring andTermination Drawings. Worked on various documents such as Functional DesignSpecification, Site Acceptance Test and Factory Acceptance Test procedures,
Manufacturer's Record Book and Electrical Power Consumption and Heat Dissipation Calculations.
• SCADA: Worked on making IO Database, IO mapping, Animation, Navigation, established communication with PLC.
• Testing: Performed IO testing on AI, AO, DI & DO modules
Job Duties:
• Testing: Assisted in performing tests like PI test, HiPot test, IR test, Surge test, Vibration analysis, Polarity test on electric machines (Motors/Generators)
• Electric Motor Repairs: Hands on experience in dismantling, cleaning, rewinding, assembling of electric machines (Motors/Generators), balancing of rotors
• Survey: Assisted in performing a survey on electrical machines, electrical instrument at Noble Joe Beale oil rig docked at Hamriya Port, Ajman.
B.E. (Hons.) Degree in Electrical and Electronics Engineering Bits, Pilani-Dubai, U.A.E Completed with final C.G.P.A. of 8.22 out of 10
Emirates English Speaking School, Dubai, U.A.E 2009 CBSE Curriculum, with Maths, Physics, Chemistry, Computer Science as electives, Aggregate 77.4%
10th Grade 2007 Emirates English Speaking School, Dubai, U.A.E CBSE Curriculum, Aggregate 77.2%