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Mohammed Rizwan Sheikh, IT Manager

Mohammed Rizwan Sheikh

IT Manager·Awfis Space Solutions

United Arab Emirates

Master's degree, Sociology

Work experience

Total years of experience: 15 years, 4 months

IT Manager

June 2016 - November 2017

Awfis Space Solutions

Mumbai, India

June 2016 - November 2017

Plan, design and implement the Three-Tier model architecture Data Centres which support 1000+ end users and clients in each 10 regions by providing 24/7 services across PAN India and World wide Locations.
Identify the needs of client's then according to that, plan, implement, and document those solutions by providing the cost effective and goal oriented benefits to their infrastructure in terms of security and advanced, updated technical methodologies.
Actively involved in configuration and trouble shooting of Servers, routers, switches, and firewalls. Created and implemented disaster recovery plans and procedures for Data Centres for mission critical applications. Conduct Penetrating test on demand and secure with mitigation techniques..
Researched new technologies and calculated future needs to achieve accurate capacity planning, negotiated hardware and software purchases and maintenance contracts, upgrade the existing data centres with new technologies and updated security devices and patches.
Creating policies, standard of procedures for organization and clients. Lead the team of professionals and assign the task to them to deliver the seamless support to IT Infrastructure and Networking.
Developed, implemented and monitored service level agreements with staff and customers, ensuring compliance and quick resolution of specific issues. Achieved 99% system availability and 98% customer satisfaction. Constant communication with Service providers to avoid any downtime in data traffic and ensure client's productive growth in business.
Briefing updates to the team of management to define the current growth and render humble suggestion to invest in a profitable arena to diversify the business on more channels.

Company industry:
IT Services
Job role:
Information Technology

Manager Infrastructure and Networking

February 2013 - November 2016

TechIQ Solutions

Chennai, India

February 2013 - November 2016

Designing and setting up the IT Networking Infrastructure Environment.
Planning, Implemented and Configured LAN/VLAN/WAN infrastructure for a large global companies and Supported Windows Server 2012, 2008 Active Directory infrastructure in 75 locations consisting of over 3000 end-users, 250+ physical servers, 50+ virtual servers and 2500+ workstations using Windows 10, 7, Debian GNU Linux, CentOS, Ubuntu with 200+ routers, 350+ switches and 300+ network printers.
Configuring the Cisco routers, Switches, firewalls, VLANs and switched network. Site to Site VPN, Load balancing and failover internet methods, Wireless Networks and equipment’s.
Building, upgrading and configuring Windows servers and Linux servers then patching them to current levels. System backups with Symantec NetBackup, and antivirus services. Configuring Exchange Servers, Management of Mail user accounts and Microsoft 365 online system, Help Desk services with Share point drives.
Managed Etisalat, BSNL, IBM, DELL, HP server environments with NAS/SAN Storage devices for various Application Development Management groups using VMware Infrastructure.
Trouble shooting and solving the problems of multiple servers, workstation, networking products
Organize, analyze the project and complete the task successfully and hand over to the clients.
Manage the team of engineers / technicians and excel rapport with end users satisfaction and resolvable for complete networking environment, corporate servers and workstation systems.

Company industry:
IT Services
Job role:
Information Technology

Network Consultant

March 2007 - November 2012

Riztech Computer Consultancies

Dubai, United Arab Emirates

March 2007 - November 2012

• Directed design and installation of the complete LAN/WAN Networking infrastructure. Utilized the state-of-the-art technologies to provide network connectivity of Cisco routers, switches, and security firewalls, remote VPN and other redundant devices. Maintenance of Windows servers 2008 & 2003, Exchange servers, Managing the HP, Dell & IBM Servers.
• Trouble shooting the networking infrastructure problems and guide the team to efficiently resolve critical issues in the event of downtime period and proactively improving the productivity of organization.
• Completed the project before few months ahead of schedule, which will forecast to take years.
• Delivered several thousand $ in cost savings through aggressive negotiation of contracts and pricing on a budgeted half a million $ for hardware/software purchases and services.
• Decreased inventory, application pricing, and licensing expenses by establishing standardization for applications, Servers, PC desktops, and networking systems.

Company industry:
IT Services
Job role:
Information Technology

IT Support Engineer

February 2005 - December 2007

GTFS / Emirates Bank

Dubai, United Arab Emirates

February 2005 - December 2007

• With Complete LAN/WAN, VLAN Networking using Cisco router and 3com switches with ADSL connections, Installed, configured and administered the windows 2008 Active Directory by using DNS, DHCP, with Group policies features. Assigning and publishing software remotely through group policy management.
• Configuring and troubleshooting Network Devices such as Layer 2 and Layer 3 Switches, Wireless Access Points and firewall routers, Cisco routers and 3COM Switches as well as Windows OS Servers.
• Installing XP 3 professional in 1000 PC’s with the Disk image technology by using Symantec Ghost, configuring Microsoft exchange server as font-end to send and receive MS Outlook with fully secured environment, backing up the active directory and outlook folders and data backup of client systems and proficient with data disaster recovery methods. Consistently proactive and successful handling this project and fully consciously dedicated for 24x7 hours.

Company industry:
Business Support Services
Job role:
Support Services

Network Engineer

March 2002 - October 2004

Artech Computers

Chennai, India

March 2002 - October 2004

• Responsibilities of System Environments, Managing the ERP Win soft package of the medical transcriptions software, managing the replications of the servers between the onsite to our office, using the Routers to connect VPN thru leased line circuit, using router to setup the NAT, and also using SOHO watch guard as a firewall. Internal mailing systems using IMAIL software’s. Installed and configured the Enterprise domain structured as child domain to the parent domain, managing & running SQL 2K queries, Data backups in the data drives, installed web server (IIS) to notify the job status to the client, gathering information for network requirements and decision making with top officials and office works.
• Taking the administration tasks to the Network environments of 45 Systems to handle the Accounts software like Tally 6.3ees, ATB software, Mailing Management with Microsoft Outlook, ERP Package of Win soft (Tracking systems of the container details, which is connected with the Hong Kong Server for online status, used by us in web server to browse for status enquiry). Hardware maintenances to of all PC Systems. Mailing server in Microsoft Exchange to distribute mails external & internal.
• Have installed and configured the Novell 3.11. And have installed multiple OS on a single system. And more than 60 Windows NT & 9x Clients accessing the Servers. Configuration of RAS to accessing their system remotely. Mailing by Microsoft Mail within the premises is configured with Mail post office. And sending mails from users computers to Internal & External.
• File security, protocols security, telnet connections, DNS proxy configuration
• Backup the data of Novell in the Incremental manner.
• Managing 60 systems & Reporting daily to our office.
• Enterprise domain structured as child domain to the parent domain.
• Windows 2k & Win2k3 Servers.
• 150 Windows NT & 98 series and XP Clients accessing the Servers.

Company industry:
Software Development
Job role:
Information Technology

Education

Karnataka University

July 2003

July 2003

Master's degree, Sociology

India

GPA (percentage): 80%

GPA (percentage): 80%

Skills

Ethical Hacking
Expert
Ethical Hacking
Expert
Data Center
Expert
Data Center
Expert
Virtualization
Expert
Virtualization
Expert
Network Security
Expert
Network Security
Expert
IT Infrastructure
Expert
IT Infrastructure
Expert
VMware, Remote terminals, VPN
Expert
VMware, Remote terminals, VPN
Expert
Windows Server 2008, 2003, Win 7, XP, 2000
Expert
Windows Server 2008, 2003, Win 7, XP, 2000
Expert
Routers, Switches, Firewalls
Expert
Routers, Switches, Firewalls
Expert
Network Designing and Security
Expert
Network Designing and Security
Expert
Windows and Linux Server Administration
Expert
Windows and Linux Server Administration
Expert
Trouble shooting, remediation and disaster recovery methods
Expert
Trouble shooting, remediation and disaster recovery methods
Expert

Languages

English
Expert
Arabic
Intermediate
Hindi
Expert
Urdu
Expert
Tamil
Expert

Memberships

Cisco

Expert

June 2016

Microsoft

Expert

June 2016