MOHAMMED SAKIB MIRZA

 Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
 Collecting customer feedback and market research
 Recruiting new dealers in my area and generating sales through dealers.
 Maintaining and increasing sales of company’s products
 Servicing the needs of existing customers.
 Maintaining weekly reports
 Forwards samples by entering requests, arranging shipments, and notifying customers.
 Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
 Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
 Recruit and train channel partners for accomplishment of business targets.

▪ Recruit and train channel partners for accomplishment of business targets.
▪ Build and maintain interaction with dealers in the region to promote and sell the product range.
▪ Strategically administering Sales and developed a loyal customer base by using consultative sales that effectively improved customer service.
▪ Customer interface includes customer visits, presentations or product demonstration, negotiation on price and payment terms.
▪ Accurate and timely issue of quotations and proforma invoices to customers.
▪ Coordinated with Factory in Dammam KSA for the timely dispatched of shipments along with the necessary documentation.
▪ Timely collection of payment as per the agreed payment terms and shared the statement of accounts with the customer’s accounts teams.
▪ Independently initiated and managed marketing & promotional activities at local level.
▪ Resolving the customer service issues and complaints by following company rules and procedures.
▪ Participated in exhibition across the region and encouraged dealers to participate at local levels.
▪ Update management on market trends based on collated information on competition

Maintained the project schedule and ensured all weekly tasks are updated at the agreed upon time.
▪ Generating all retail quotation and chasing up for orders.
▪ Arranging sample board as per client request and technical submittal for reference.
▪ Timely issuances of Proforma Invoice for orders received and follow up for payments before deliveries.
▪ Arranging for deliveries as per the agreed project schedule.
▪ Making sure all the items in the outgoing deliveries meet the agreed project quality standards (QA/QC).
▪ Extensive Liaison with the shipping agencies for the international shipments and arranging for all outgoing
shipment to Doha, Saudi and Oman with shippers with all necessary documentation - Certificate of origin,
CR copy and authorization letter.
▪ Maintained and documented reports on a daily basis regarding the projects assigned to various departments;
progress, schedule
▪ Handling all customer Complaints related to product and providing them with the solution.
▪ Provided quality control for client deliverable to ensure project documents were complete and current.
▪ Controlling warehouse and inventory and Maintain all necessary ISO documentations, sample logs.
▪ Inventory checking after every 2 months to maintain stock.

Coordinating with clients, timely deliveries, timely collection of the receivables and achievement of
client’s satisfaction
▪ Accurate and timely issue of quotations and proforma invoices to customers as required.
▪ Generation of sales invoices and simultaneously updating stock in the system on every sale.
▪ Arranging for the delivery of the goods along with the necessary documents as per the sales order
requirements.
▪ Preparation of the Purchase Orders as per the stock requirement, getting it approved and issuing it to
the vendors.
▪ Timely follow-up with the clients for payment and make necessary arrangement for cheque collection.
▪ Maintaining and updating the payable list and making sure payments are issued on time to the
vendors.
▪ Updating the daily expense in the system (Petty Cash), Bank Statement Reconciliation.
▪ Responsible and Authorized for Bank Transaction, Taking Care of Monthly Salary Transfer to
Bank/Exchange.
▪ Represents brands like DORMA, EUROSPEC for ironmongery and WACKER for silicon sealants along
with cPVC and PPR fittings of ERA, aluminum ladder of EMC and EUROPAMA, VENIZIA in bath fitting.

Preparing quotations for Fire Insurance, Motor Insurance, Public Liability etc and seeking approvals for
the quotes before releasing.
▪ Recruiting Agents for the company products and motivating them to achieve the business targets.
▪ Establishing smooth coordination by communicating on a regular basis with the Agents, attending
meeting with the customers in the office or at Customers place.
▪ Arranging quarterly training covering product knowledge, product feature, benefits, functions,
calculations, underwriting guidelines, documentation required etc for the Agents.
▪ 100% Targets achieved for the financial year

Involved in direct selling of banking products like saving accounts, senior citizen account and kids
account.
▪ Prospecting and identifying new leads and pitching to the clients.
▪ Cold calling to arrange meetings with potential customers to prospect for new business
▪ Handled customer queries and convinced customer in opening accounts in the bank for themselves
and for the immediate family members.