Senior Project Manager/IT Operations Manager
Exfosys (Pvt) Ltd.
Total years of experience :27 years, 7 Months
Agile Project Management/Scrum Master | Software/IT Architecture | Strategic planning | IT Operations Management
Led a team of technical experts and architect, design, direct and manage more then 50+ Software Development Projects (Desktop/Web/Mobile) with successful implementations to several entities across Saudi Arabia, Bahrain, UAE, Germany, Australia and Sri Lanka.
•Setting all procedures, working instructions, security definition of IT and presents it to the top management
•Train staff on the use of it products
•Analyze the current system and prepared plan for improving / enhancing the existing system.
•Set priorities for the systems that needs to be developed according to the implementation process
•Evaluates I.T proposals for H/W and S/W, and takes the necessary actions
•Providing top management with tools to be able to control and have more clear vision of the business participates with the CEO in identifying the training requirements of the department employees
•Evaluates the performance of the employees and reports the results to the division director
•Fully responsible for the Data, System and Network security
•Discuss the company requirements with H/W and S/W suppliers, and proposes to the CEO the recommended solutions, putting in consideration technology change and maintaining company investments
•To utilize all available resources of the company, to keep the quality and productivity of his function, through proper communication, collaboration and counseling
•To plan for improvements and development of division facilities through justified capital expenditure
• Safe guard the Database and data accuracy
• Provides functional guidance and counsel in a specialized area throughout the department
• Reviews systems and procedures, initiates major procedural improvements
• Evaluates IT results and reports to the management
• Co-ordinate with other department employees as required during project implementation.
• Manage and Monitor Services "MS Exchange, Backup, etc.
• Analyze Servers performance and IT infrastructure time to time to insure better performance.
• Plan further expansions of the network
• Manage the Server Files System
Project Management of Client projects from initiation to closure
Design and Implement System/Network infrastructure.
Design and implement Windows/Exchange/ISA Security Appliances like Cisco PIX / Sonic Wall installation.
Network Security (Symantec/Trend Micro/McAfee/GFI) implementation Cisco switches and routers
Microsoft CRM implementation.
Nortel BCM 50/200/400 Configuration and implementation.
Prepare Technical Reports/Task List/Job Orders/Weekly Reports etc.
Manage assign task to Microsoft/Cisco Engineers and Technician.
Developed software tools and databases to support the company dispersed departmental requests. Project Manager of ERP (Microsoft Dynamics GP 10) implementation team, specialty in ERP Customization and Implementations of custom modules. Overall in charge of IT and Business Systems Operations.
Overseeing the design and implementation of the organizations IT infrastructure including network servers and devices email, internet, IP telephony, data storage, video conferencing, back-up systems that supports the Organization’s business process needs.
Manages the operations of upgrading internal applications to ensure smooth flow of operations and alignment of applications with Golden Wing’s strategy.
Examining technology requirements and accordingly designing IT contracts, SLA agreements, scope of works and quotations to meet long term objectives of the organization.
Spearheading strategic IT installation and maintenance services of the organizations local area network hardware\software, recommended infrastructure and application assessment, along with assisting in designing and implementing high availability, scalability, performance and security.
Designed and execution of Database administration.
Manage company Website including regular updates and face lift.
All aspects relating to customer care. Leading a team of technicians involved in assembling, Installation and trouble shooting of PCs. Was also responsible for database preparation and documentation work including comprehensive reporting.
Preparing and maintaining Databases using MS Access/MS Sql
Monitoring the filing System by Computer designed Database.
Handling Correspondence related to General Administration.
Assist the Royal Commission Contract Administrator in preparing Contract packages.
Preparing reports, graphs, and presentations using various software.
Installing and trouble shooting of software packages.
Programming in Application Packages (Including Basic, DBASE III+, Fox Pro) System Analysis Fundamental of Business Management Fundamental of Accounting Application Packages
Pure Mathematics Applied Mathematics Physics Chemistry
